Luis Maldonado
Monterrey, Nuevo León
Summary
Proven Insurance Agent with a track record of excellence in customer service and policy management at Claims Department And Translation. Demonstrates professionalism and ethics, alongside expertise in sales and insurance licensing. Achieved significant client satisfaction through effective communication and swift issue resolution, ensuring seamless policy renewals and coverage accuracy.
Overview
4
4
years of professional experience
1
1
Certification
2
2
Languages
Work History
Insurance Agent
Claims Department And Translation
03.2019 - 06.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Education
GED -
Lanier
Austin Texas 03.1999
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Certification
Business Computer Information Systems
-Business Computer Safety
-Computer Operations
-Word Processing
-Spreadsheet
-Database
-Presentation Graphics
-Careers in Information Processing
-Keyboarding
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Insurance Agent
Claims Department And Translation
03.2019 - 06.2023
GED -
Lanier
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