Luisa Fernanda Muñoz Ortiz
Psychology Bachelor Degree
Mexico City
Summary
Senior-level Supply Chain and Operations HR leader with extensive experience in creating strategies and leading execution of all Colombia supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 5 years of experience in leading organizational business units.
Overview
12
12
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Senior BUHR (Commercial, Operations and Supply)
Kenvue - Consumer Health Ex J&J
Mexico
11.2023 - Current
- Talent Strategy, Performance Management, DE&I Culture Leader, Coaching, Workforce Analytics and Planning, Change Management, Org Design, and Capabilities.
- Improved Engagement Satisfaction Survey in the Talent Development and Engagement dimensions for Cali in all my areas, Sales Colombia and Central America, Supply Chain, Manufacturing Site Cali, Bogotá HUB, and Procurement LATAM.
- Principal POC with DEI Global Office, responsible for creating the LATAM DEI Council and ensuring the strategy deployment for our three pillars: Workforce, Workplace, and Marketplace.
- Led the Talent Pillar for all my scope areas (Sales Col, CAM and Venezuela, Supply Chain, Cali Manufacturing Site, procurement, and Bogota HUB).
- Identify and diagnose talent needs of the business through strong business and analytical acumen.
- Build and deploy talent strategy, including succession planning for critical roles and talent management.
- Develop trusted partnerships and coaching relationships with leaders and teams to build leadership capabilities and enhance leader impact.
Partner across our HR model to deliver on talent and organizational strategies (talent acquisition, labor relations, and total rewards).
DEI LATAM Regional Head
Kenvue
11.2022 - Current
- Responsible for the development and implementation of Talent & DE&I strategy for Latin America.
- Ensure that our employees share a strong sense of belonging in a truly inclusive environment.
- Increased revenue by identifying new business opportunities and closing high-value deals.
- Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
- Championed diversity and inclusion efforts within the organization, promoting an inclusive workplace culture that valued individual perspectives.
Human Resources Business Partner
Jhonson & Jhonson
- First point of contact for Sr Manager, Deputy Director & Directors for HR concerns
- Strategies Development based on goals to keep balance between business and human resources, managing several projects for each business units assigned
- Change management process, agile & strategic thinking, talent mapping (potential & readiness), labor & workload scenarios
- Cultural organizational projects, flexibility mindset projects, environment survey, performance & feedback process
- Attrition analysis, cross functional skills set up and talent rotations
- Evaluation and Design of organizational changes (merge of functions, strategic hires, new capabilities deployment).
- Retention & engagement project definition & execution
- Ensure the implementation of the action plans from Global employee survey results
- Action plan for improving Quality of Management & Employee Motivation
- Succession planning mapping
- Support and Execute Performance evaluation process
- Partnership with the business to ensure management of headcount and labor costs
- Ensure the actions plan for key talents retention
- Provide guidance and HR leadership on resolving employee performance issues
- Creation of development tool call Own Your North
Human Resources Business Partner
KIA MOTORS-México
- Create and follow up Talent Acquisition strategies to reach our 2018 Hiring Plan
- Strategie to Contramesure Turnover KPIS
- Field Force Benchmark with direct competitors
- Create on boarding Sales Group aligned to our internal culture
- Complience and Labor relations for sales group
- Resposible of Training in sales Group.
Human Resources Business Partner
Nissan Motor Company
08.2016 - 01.2018
- Field Force talent acquisition strategies
- Follow-up and advice to my clients in talent acquisition
- Creation of the program “Sales Career Ladder” for domestic Sale Force
- Field Force Retention program
- Client’s talent necessities identification and the developing of special training programs based on budget by position
- PMD processes coordination for all commercial areas
- Follow-up with VP of the M&S pipeline and talent development
- Creation of strategies fully aligned with the business objectives by area and Company (Nissan México)
- Follow-up with HR COES for internal Client’s necessities
- Planning and implementation of a Fellowship program for Full Time positions through Business Case.
Human Resources Business Partner
NOVARTIS PHARMA
06.2015 - 01.2016
- Creation of Human Resources strategy for the Sales force of 3 franchises (Cardio, Governmental Access and Nervous System)
- Scouting of talent in OTR for development
- Follow-up and implementation of the Sales Force career plans, based on career expectations, using the methodology 70-20-10
- Interviewing candidates for Field Force at all levels
- Talent retention strategy “Novartis “
- Creation of On Boarding program for new employees involving different areas (Auto, IT, HR operations, Talent Attraction)
- Follow-up to FF Clients at national level for different administrative processes
- Follow-up to support plans
- Creation of a retention program for SNC Consultants
- Sales recategorization process using “Sales Career Ladder”.
Human Resources Generalist for LATAM
LLORENTE Y CUENCA México
03.2013 - 05.2015
- Recruitment and selection at all levels (from interns to top managers)
- Follow-up of HR needs and processes in all our offices (Mexico, Panama, Santo Domingo, Colombia, Peru, Ecuador, Argentina, Brazil)
- Monitoring all migration procedures with expatriates as well as new hires
- Diagnosis of training needs of all offices
- Instructor of the induction plan for all offices in the region
- Coordination of the internal and external training
- Delivery of KPIs and monthly reports of incidents for each office
- Coordination of annual evaluations for collaborators and employees
- Organization of integration events
- CRM management throughout the region
- Performing exit interviews
- Coordination of vacation schedules by team
- Implementation and monitoring of internships
- Direct contact with employment agencies (Evenplan, Manpower y Adecco) to keep administrative control over all employees’ renewals, expiration of contracts, settlements, among others
- Development plans for employees.
Education
Graduated in Psychology -
Universidad Intercontinental
Mexico 01.2009 - 01.2012
Organizational Development Master ( pending two credits) -
IBERO
Mexico 01.2012 - 01.2016
Skills
HR analytics
Diversity and Inclusion
Career Pathing
Coaching leadership
Talent management
Succession Planning
Organizational Development
Performance Management
Personal Information
Date of Birth: 11/20/88
Certification
Learning agility certification, 2015
Additionalinformation
Operating systems: Windows XP/Vista/Windows 8, Mac OS 10.9/10.10., Windows applications, MS-Word, Excel, Power Point, SPSS 8.0., True
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Senior BUHR (Commercial, Operations and Supply)
Kenvue - Consumer Health Ex J&J
11.2023 - Current
DEI LATAM Regional Head
Kenvue
11.2022 - Current
Human Resources Business Partner
Nissan Motor Company
08.2016 - 01.2018
Human Resources Business Partner
NOVARTIS PHARMA
06.2015 - 01.2016
Human Resources Generalist for LATAM
LLORENTE Y CUENCA México
03.2013 - 05.2015
Organizational Development Master ( pending two credits) -
IBERO
01.2012 - 01.2016
Graduated in Psychology -
Universidad Intercontinental
01.2009 - 01.2012
Human Resources Business Partner
Jhonson & Jhonson
Human Resources Business Partner
KIA MOTORS-México
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