I view myself as a conscientious and diligent individual, with my life philosophy rooted in family, which has been a crucial foundation in my development. I enjoy engaging with others, offering assistance, and exchanging both personal and professional experiences.
Overview
5
5
years of professional experience
Work History
KEY ACCOUNT MANAGER
FORZA WORLD NET
06.2024 - Current
Responsible for overseeing the primary commercial and operational transportation accounts, collaborating with three Customer Service teams to ensure the efficiency of each load and merchandise delivery. This role involves negotiating rates with both suppliers and clients, analyzing key performance indicators (KPIs) related to loads, and engaging in strategic planning to optimize the efficiency of all recorded loads, totaling 1,300 in a single month. Additionally, it includes the integration of GPS into binational tracking systems, the establishment of new routes with clients, and the expansion of the supplier portfolio.
CUSTOMER SERVICE REPRESENTATIVE
FORZA WORLD NET
02.2024 - 06.2024
Accountable for overseeing, monitoring, and managing both domestic and international accounts, ensuring timely supervision of designated accounts. This role involves direct client interaction, addressing operational issues, establishing new routes, negotiating rates, and expanding the client portfolio.
OPERATIONS MANAGER
TERMINAL INTERMODAL DE TRASVASE S.A
11.2023 - 01.2024
Comprehensive oversight of logistics operations, including inventory management, product transfer, and transformation at the terminal for various materials such as hydrocarbons, steel coils, propane, butane gas, sodium carbonate, and silica sand. Responsible for coordinating the loading plans for 200 full transport units for clients, including Arcelor Mittal, G500, Shell, BP, Bepensa, and Sigma Foods. Additionally, maintain operational and commercial relationships with Kansas City Southern and Canadian Pacific for the reception and delivery of empty and loaded unit trains.
OPERATIONS SUPERVISOR
FERROMEX - GRUPO MEXICO
01.2022 - 11.2023
I was responsible for coordinating, training, and managing logistics for the export trains operated by Union Pacific (UP) and Burlington Northern & Santa Fe (BNSF) at the international terminal in Piedras Negras, Coahuila. My duties include delivering safety training courses and briefings rooted in Safe Work Analysis (AST) for a variety of personnel, such as locomotive engineers, yard staff, stewards, yard managers, and drivers. I also oversee the training and evaluation of both internal staff and external suppliers engaged in railway operations at interchange yards and on roadways. Furthermore, I conduct inspections, validations, and quality control activities for railway infrastructure and ensure the maintenance of railcars in accordance with ARR regulations.
PRODUCTION SUPERVISOR
GALVATUBING S.A
01.2020 - 12.2021
Management of assembly charts for various pipe profiles, preparation of structural plans for turbines, and oversight, administration, and distribution of the central warehouse. Monitoring logistics for scheduling shipments and arrivals with third-party freight forwarders, negotiating transportation rates, and implementing controls based on the 6S methodology, alongside the application of 5S principles.
Education
INDUSTRIAL AND SYSTEMS ENGINEERING -
UNIVERSIDAD CRISTOBAL COLON
BOCA DEL RIO, VER
Skills
Teamwork
Adaptability
Strategic Vision
Work Team Management
Languages
English, Upper intermediate, TOEFL ITP B2
Spanish, Bilingual or proficient
Qualificationshighlights
Teamwork
Adaptability
Strategic Vision
Work Team Management
Timeline
KEY ACCOUNT MANAGER
FORZA WORLD NET
06.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
FORZA WORLD NET
02.2024 - 06.2024
OPERATIONS MANAGER
TERMINAL INTERMODAL DE TRASVASE S.A
11.2023 - 01.2024
OPERATIONS SUPERVISOR
FERROMEX - GRUPO MEXICO
01.2022 - 11.2023
PRODUCTION SUPERVISOR
GALVATUBING S.A
01.2020 - 12.2021
INDUSTRIAL AND SYSTEMS ENGINEERING -
UNIVERSIDAD CRISTOBAL COLON
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