Luis Angel Cisneros Oriz
Pachuca
Summary
Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency.
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings.
Overview
2
2
years of professional experience
Work History
Intake Specialist
Newfrontier
08.2022 - 06.2023
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Attended case reviews and provided feedback on client progress.
- Built relationships with community agencies for timely service referrals.
Paralegal Intern
Datamark
01.2021 - 05.2022
- Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
- Composed and edited correspondence and memoranda from dictation, verbal direction and court related documents.
- Assisted lawyers with materials preparation for internal and external training events.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Conferred with clients and other involved parties to gather and track case information.
Education
High School Diploma -
UNITEC
Atizapan Estado De Mexico12.2023
Skills
* Software Applications
- Strong Research Skills
- Grounding Techniques
- Data Evaluation
- Invoice Preparation and Processing
- Documenting Calls
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Intake Specialist
Newfrontier
08.2022 - 06.2023
Paralegal Intern
Datamark
01.2021 - 05.2022
High School Diploma -
UNITEC
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