Mechanical Engineer with 5 years of experience specialized in project management and development. With my expertise, I create a competitive, effective and efficient plans that accomplish company's milestones and long term goal.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Project Analyst
Secretaría de Infraestructura, Comunicaciones y Transportes
05.2022 - 03.2025
Contributed to operational management to ensure efficient project execution, through process optimization and strategic resource management.
Prepared detailed reports on the progress of the Mexico-Toluca Interurban Train project.
Analyzed and elaborated estimates.
Understood data sets to be analyzed.
Developed and implemented databases, data collection systems, data analytics, and other strategies to optimize statistical efficiency and quality.
Cleaned and validated data.
Interpreted results.
Visualized results clearly and attractively
Presented findings comprehensibly to directors
Team presentations on the Mexico-Toluca Interurban Train were showcased at the former president's morning conference.
Locate and define new opportunities to improve the efficiency and the process of the internal workflow.
Identified, analyzed, and interpreted trends or patterns in complex data sets.
Evaluated organizational methods and provided source-to-destination assignments and information model specification documents for data sets.
Coordinator in the Technical Support, Hardware, and Operating Systems Area
Soporte Integral en Informática
11.2020 - 10.2021
Supplied clients like Grupo INDI (in projects such as cable bus, mexibus, and metrobus construction).
Prepared quotes and invoices.
Developed sales strategies.
Attended to clients either by phone or in person.
Reported on client inquiries.
Assisted clients with services or by clarifying doubts, which increased response time by 10%.
Resolved client complaints; 95% of complaints were satisfactorily resolved.
Complied with company-established metrics.
Diagnosed each client's problem.
Locate and define new opportunities to improve the efficiency and the process of the internal workflow.
Introduced the service order to the technician if the case was not resolved.
Asistente de Supervisión at Secretaría Ejecutiva de Administración de Proyectos de Infraestructura SEAPIAsistente de Supervisión at Secretaría Ejecutiva de Administración de Proyectos de Infraestructura SEAPI
Construction Manager at Secretaría de Infraestructura y Obra Pública del Estado de JaliscoConstruction Manager at Secretaría de Infraestructura y Obra Pública del Estado de Jalisco