Luis Armando Vidal González
Ciudad De México
Summary
Experienced professional in research support, data organization, and methodology tracking. Known for reliability in task execution and analytical capabilities. Aiming to leverage skills in a dynamic project-driven environment.
Overview
6
6
years of professional experience
Work History
Research Assistant
CIDE
10.2021 - 11.2023
- Developed comprehensive literature reviews on themes such as corruption and NGO activities.
- Implemented qualitative interviews to enhance research understanding.
- Executed qualitative data analysis, identifying key patterns and trends.
- Distributed questionnaires to obtain targeted data from subjects.
- Refined written materials for improved readability and professionalism.
- Produced scientific articles, contributing to academic discourse.
Telephone Operator
Premium Restaurant Brands
02.2018 - 05.2021
- Ensured adherence to company sales protocols and scripts, optimizing performance.
- Handled large volumes of calls without compromising service quality.
- Analyzed potential customer needs to deliver appropriate solutions.
- Closed sales transactions and accurately processed client information.
- Implemented successful marketing techniques to boost sales efforts.
- Employed persuasive communication tactics to reduce customer objections.
Education
Graduate Certificate - Social Psychology
Universidad Autónoma Metropolitana
Ciudad de MéxicoSkills
- Effective communication
- Handling objections
- Written communication skills
- Interpersonal relations
- Collaborative teamwork
- Professional conduct
Idiomas
inglés
Intermedio superior
B2
Timeline
Research Assistant
CIDE
10.2021 - 11.2023
Telephone Operator
Premium Restaurant Brands
02.2018 - 05.2021
Graduate Certificate - Social Psychology
Universidad Autónoma Metropolitana