Luis Alfonzo GONZALEZ BARBA
BUSINESS ADMINISTRATION
Cancún, Quintana Roo,ROO
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
11
11
years of professional experience
2
2
Languages
Work History
General Manager
Grupo MX
10.2024 - 06.2025
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Formulated policies and procedures to streamline operations.
Deputy General Manager
Grupo Tukan
01.2024 - 09.2024
- Developed and executed annual business plans, resulting in consistent revenue growth.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
- Participated in planning process to achieve corporate objectives.
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity, and effectiveness.
- Facilitated cross-functional collaboration to drive successful project completion within deadlines.
- Collaborated with department heads to establish goals and work plans.
Finance and Administration Manager
Grupo Tukan
06.2019 - 12.2023
- Implemented an expense tracking system to improve transparency and accountability in spending practices.
- Managed payroll operations, ensuring accurate calculations and timely disbursements for all employees.
- Oversaw accounts payable and receivable, ensuring timely processing and accurate recordkeeping.
- Developed and maintained financial policies to ensure compliance with regulations and best practices.
- Evaluated and negotiated contracts to procure favorable financial terms.
Food and Beverage Executive
Grupo Tukan
11.2016 - 05.2019
- Oversaw daily operations of multiple outlets simultaneously, ensuring smooth coordination between all teams involved in service delivery.
- Promoted a positive work culture by fostering teamwork, open communication, and professional development opportunities for staff members.
- Implemented cost control measures to minimize waste and optimize inventory levels, reducing operational expenses.
- Managed budgets effectively, adhering to financial targets while prioritizing guest satisfaction and employee engagement.
- Collaborated with culinary teams to create diverse menus reflecting seasonal ingredients and trending flavors.
- Analyzed sales data to identify trends and areas for improvement in the food and beverage department''s performance metrics.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
Food and Beverage Manager
Grupo Tukan
10.2015 - 10.2016
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Resolved customer complaints involving food or beverage quality and service.
- Organized successful special events that contributed to increased sales figures.
Administrative Assistant
Transportadora Turistica Barba
07.2014 - 09.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Education
Bachelor of Science - Psychology
Universidad Humanitas
Cancún, Quintana Roo, Mexico 05.2001 -
BBA - International Business Management
Anahuac University
Cancún, Quintana Roo, Mexico 05.2001 -
Skills
Operations management
Customer relationship management
Team leadership
Project management
Staff supervision
Team building
Operations oversight
Business development
Triathlon
A year and a half triathlete, loving road cycling and running.
Timeline
General Manager
Grupo MX
10.2024 - 06.2025
Deputy General Manager
Grupo Tukan
01.2024 - 09.2024
Finance and Administration Manager
Grupo Tukan
06.2019 - 12.2023
Food and Beverage Executive
Grupo Tukan
11.2016 - 05.2019
Food and Beverage Manager
Grupo Tukan
10.2015 - 10.2016
Administrative Assistant
Transportadora Turistica Barba
07.2014 - 09.2015
Bachelor of Science - Psychology
Universidad Humanitas
05.2001 -
BBA - International Business Management
Anahuac University
05.2001 -