Luis David Hernandez Saldivar
Cabo San Lucas, Baja California Sur
Summary
Dynamic bar professional with proven expertise in menu development and customer relationship building, honed at Hard Rock Hotel Los Cabos and Grupo La Corriente. Excelled in creating memorable guest experiences and fostering a loyal customer base through exceptional service and innovative cocktail crafting. Skilled in team leadership and hygiene practices, significantly enhancing bar operations and profitability.
Overview
3
3
years of professional experience
Work History
Barman
Hard Rock Hotel Los Cabos
12.2022 - 01.2025
- Supported management in the planning and execution of promotional events to attract new customers.
- Continuously improved personal bartending skills through experimentation with new recipes, techniques, and flavor combinations.
- Reduced waste by closely monitoring perishable items and implementing effective stock rotation practices.
- Enhanced bar atmosphere with careful attention to cleanliness and organization of workspaces.
- Taught employees bar sales techniques, resulting in higher profits.
- Developed loyal clientele with excellent interpersonal skills, attentive listening, and personalized service.
- Enhanced guest experiences by creating visually appealing, well-balanced cocktails using fresh ingredients.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bar Manager
Grupo La Corriente
12.2021 - 12.2022
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Crafted special drink and cocktail menu items for seasonal offerings.
Education
Titulo Preparatoria -
Preparatoria Abierta
Cabo San Lucas, Baja California Sur, Mexico07-2023
High School Diploma -
Escuela Secundaria No. 15
Hermosillo, Sonora, Mexico07-2018
Skills
- Team leadership
- Cleanliness and hygiene
- Staff training
- Bar setup and breakdown
- Health and safety regulations
- Menu development
- Customer relationship building
- Guest interaction
- Customer service
- Issue resolution
- Sales promotion
- Quality assurance
- Multilingual in inglesges]
Languages
English
Advanced (C1)
recomendaciones
Christian Alejandro Castellanos Vázquez
6243556113 Gerente Bares Hard Rock Los Cabos
Timeline
Barman
Hard Rock Hotel Los Cabos
12.2022 - 01.2025
Bar Manager
Grupo La Corriente
12.2021 - 12.2022
Titulo Preparatoria -
Preparatoria Abierta
High School Diploma -
Escuela Secundaria No. 15
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