Luis Eduardo Gutierrez Camberos
Project Leader | Virtualization Engineer
Aguascalientes
Summary
IT Professional with over 14 years of hands-on experience in Systems Administration, specializing in virtual environments with a focus on Citrix and VMware solutions. Demonstrated expertise in leading global teams, managing projects, and ensuring service delivery adherence to industry best practices and frameworks such as ITIL and ISO 20000. Proven ability to drive process improvements and achieve certifications. Strong communication and team management skills with a track record of delivering exceptional results.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
7
7
Certifications
Work History
Project Leader | Virtualization Engineer
Softtek
Aguascalientes
05.2010 - Current
- Lead administration of systems with focus on virtualization solutions, ensuring seamless service delivery to global end-users.
- Troubleshoot issues, perform root cause analysis, plan changes, and implement releases following ITIL V3 frameworks.
- Coordinate global teams for effective problem resolution and process enhancements.
- Collaborate with stakeholders to understand technical and business requirements, driving process improvements through daily activities and strategic meetings.
- Consistently met deadlines by diligently tracking progress and implementing effective time management strategies
- Mentored junior staff members, providing guidance on project management principles and techniques for career growth opportunities
- Tracked project and team member performance closely to quickly intervene in mistakes or delays
- Collaborated with team members to develop, identify and accomplish assigned goals and objectives
- Managed team meetings and discussed project's goals and objectives
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications
Education
Bachelor's Degree in Informatics - Informatics
Universidad Autonoma De Aguascalientes
Aguascalientes 08.2005 - 07.2010
Skills
Project Coordination
Organization skills
Project Coordination
Attention to Detail
Work Planning and Prioritization
Analytical Skills
Team Leadership
Agile Development
Detail Oriented
Certification
Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified
Timeline
Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certified
05-2022
Design Thinking
02-2022
SCRUM Foundation Professional Certificate SFPC
02-2020
CCA-V Citrix Certified Associate - Virtualization
11-2017
CCE - V Citrix Certified Expert - Virtualization
05-2017
CCP - V Citrix Certified Professional - Virtualization
03-2017
VSP - Server Virtualization
11-2014
Project Leader | Virtualization Engineer
Softtek
05.2010 - Current
Bachelor's Degree in Informatics - Informatics
Universidad Autonoma De Aguascalientes
08.2005 - 07.2010