Luis Erick Mejia Velasco
Guadalajara, Jalisco
Summary
Proven track record in enhancing guest experience and engagement at Diente De Leon through meticulous cleanliness and superior service quality. Skilled in time management and analytical thinking, I excel in delivering captivating video edits for Reeks, significantly increasing viewer engagement. Expert in balancing guest relations with efficient task execution, demonstrating exceptional active listening and written communication abilities.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Diente De Leon
03.2024 - 07.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Video Editor
Reeks
08.2023 - 02.2024
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Increased viewer engagement through skillful use of pacing, rhythm, and transitions in video edits.
Education
Bachelor of Science - Biomedical Engineering
Universidad De Guadalajara
Guadalajara, Jalisco, Mexico05.2026
High School Diploma -
Colegio Reforma
Guadalajara, Jalisco, Mexico05.2022
Skills
- Order Taking
- Cleanliness
- Service Quality
- Memory retention
- Guest Relations
- Active Listening
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Languages
English
Upper intermediate (B2)
Timeline
Restaurant Waiter
Diente De Leon
03.2024 - 07.2024
Video Editor
Reeks
08.2023 - 02.2024
Bachelor of Science - Biomedical Engineering
Universidad De Guadalajara
High School Diploma -
Colegio Reforma
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