Luis Manuel Duarte Mendoza
Summary
Dynamic Quality Assurance professional with extensive experience at Valeo North America, excelling in supplier audits and corrective action implementation. Proven track record in enhancing supplier performance and fostering cross-functional teamwork. Skilled in complex problem-solving and staff training, driving operational excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
32
32
years of professional experience
Work History
PG SQA Manager
Valeo North America
02.2012 - 12.2025
- Conducted comprehensive audits of suppliers in different countries, ensuring adherence to industry Automotive standards and regulations.
- Analyzed supplier performance metrics, identifying areas for continuous improvement. Achieving end of '25 96% of North America supplier at 0 IPB's.
- Collaborated with cross-functional teams to resolve efficiently supplier quality issues and streamline communication to internal teams on Valeo or customer claims.
- Managed corrective action plans for non-conforming materials, or process audit findings, facilitating timely resolutions and preventing recurrence.
- Led training initiatives and sessions for both internal teams and suppliers on quality assurance methodologies and tools.
- Facilitated the resolution of non-conformance issues through effective root cause analysis and corrective action implementation.
- Monitored, organized PG NA SQA team activities.
- Developed quality planning for multiple new product launches by verifying customer requirements and implementing in design and production.
- Planned and performed Process audit certification training session for Trainers, lead and assistant internal and external (SQA) process auditors.
Supplier Quality Assurance Engineer
Valeo North America
01.2002 - 01.2012
- Conducted supplier audits to evaluate quality management systems and compliance with industry and Valeo standards. Suppliers manufacturing processes ex. aluminum castings, plastics injections, PCBA's, stamped, electromechanics, or machined parts.
- Collaborated with cross-functional teams to develop and implement supplier process changes.
- Implemented corrective actions for non-conformances, enhancing product reliability and supplier performance.
- Developed inspection criteria and guidelines for incoming materials, ensuring adherence to specifications.
- Led root cause analysis efforts for major defects, resulting in effective preventive measures and reduced recurrence rates.
- Validated suppliers APQP milestones deliverables in order to approve suppliers PPAP submissions.
Quality Systems Engineer
Phillips Autopartes
04.1994 - 12.2001
- Developed and implemented quality assurance protocols to ensure compliance with industry standards.
- Conducted regular audits to identify areas for process improvement and maintain operational efficiency.
- Monitored regulatory changes and updated quality documentation accordingly to maintain compliance standards.
- Reduced non-conformance issues by closely monitoring key performance indicators and addressing areas of concern.
- Tracked corrective action reports and confirmed closure of corrective action requests to demonstrate adherence to quality standards.
- Contributed to successful ISO certification efforts by coordinating audit preparations, demonstrating robust quality systems during assessments.
- Scheduled and managed internal and supplier-based audits to verify compliance with document control procedures.
- Managed document control activities, ensuring accuracy, consistency, and accessibility of essential records for both internal and external audits.
Education
BBA - Business Administration
Universidad Cultural
Ciudad Juárez, Chihuahua, Mexico07-2025
Skills
- Verbal and written communication
- Team leadership
- Customer service
- Time management
- Decision-making
- Complex Problem-solving
- Workforce management
- Task delegation
- Project management
- Cross-functional teamwork
Languages
English
Spanish
Timeline
PG SQA Manager
Valeo North America
02.2012 - 12.2025
Supplier Quality Assurance Engineer
Valeo North America
01.2002 - 01.2012
Quality Systems Engineer
Phillips Autopartes
04.1994 - 12.2001
BBA - Business Administration
Universidad Cultural