Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
CustomerServiceRepresentative
LUIS MIGUEL ROMERO SANTOS

LUIS MIGUEL ROMERO SANTOS

Guadalajara,JAL

Summary

Description IT Engineer Expert in Active Directory, with strong knowledge in all Windows operating systems. Administered Active Directory migrations and domain consolidation. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Several Times recognized with different awards inside DELL / NTT Company [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Overview

1
1
Certification
19
19
years of professional experience

Work History

System Administrator Sr. Advisor, NTT

DEll
01.2012 - Current
  • In charge of develop AD architecture, designing solutions to help the client in projects related to AD.
  • Responsibly of all the daily tasks regarding to AD like, DNS, GPOs, Sites and services, trusts, troubleshooting, monitoring and remediation of incidents, Here are some goals achieved in the past 5 years.
  • Successfully Migrated the environment from Windows 2003 to Windows 2008.
  • Full AD integration and migration of international business units in Europe.
  • Ticket reduction, not a single sev1 regarding to AD in 2 years.
  • Knowledge transfer and training to peers, documenting process and procedures.
  • Successfully executed 100 % Disaster Recovery exercises during the past 5 years.

System Administrator advisor

Dell
01.2009 - 01.2012
  • As part of the AD team in Tenet, I was in charge to installing administering, monitoring and execute Disaster Recovery exercises server management consultant, sap.

SAP
01.2007 - 01.2009
  • I was responsible of the administration, security and performance of the Windows Operating System for the internal (, areas) and external customers assigned to me.
  • As part of the hosting area I was in charge of keeping the entire operation of the customers assigned to me, with high quality and efficiency, I was working closely with business partners like HP (servers), Hitachi (storage), Networker software as a backup solution and McAfee as antivirus solution Consultant, Different companies (All of them Microsoft gold partners).

Symantec
01.2002 - 01.2007
  • In charge of Sizing and implementation of technical solutions like Active Directory, Exchange 2000and 2003, SMS and, antivirus.
  • Responsible of the support area in charge of solve problems on high end servers and nonstop servers on site and remote in different clients.
  • Implementation and migration of Windows 2000, 2003 Active Directory and Exchange 2000.
  • As a technical leader I was on charge of installing, configuring, administering, supporting, migrating and disaster recovery of Windows 2000, Windows 2003, Active Directory, Exchange 2000 and 2003, SMS and Symantec antivirus solutions in different clients like "El universal" (Newspaper), "Farmacias de similares" (Pharmaceutical), Scotia Bank (International Bank), Sony (Manufacture), Waldos Mart (Retail).

Education

Active Microsoft certifications, MCPID 2777453 -

Skills

Active Directory

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Work Availability

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Certification

Mcse

Timeline

System Administrator Sr. Advisor, NTT

DEll
01.2012 - Current

System Administrator advisor

Dell
01.2009 - 01.2012

SAP
01.2007 - 01.2009

Symantec
01.2002 - 01.2007

Active Microsoft certifications, MCPID 2777453 -

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LUIS MIGUEL ROMERO SANTOS