Jose Luis Ruiz Delgado
Unemployee
Pedro Escobedo, Qro.
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Logistics Team Member
Almacenadora Liverpool S. de R.L. de C.V.
El Marqués, Qro.
11.2018 - 03.2019
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Studied data to identify trends and patterns in transportation activity.
- Monitored and adjusted inventory levels according to demand.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Created reports to provide insights into logistics operations and performance.
- Coordinated shipments and tracked progress to facilitate timely delivery.
Manager
Mariscos del Golfo
Pedro Escobedo, Qro.
09.2008 - 06.2018
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Transport Coordinator
Transportes Mex-Express
Tula, Hidalgo.
01.2015 - 02.2016
- Coordinated dispatching of 5 drivers to accomplish daily delivery requirements.
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols, and guidelines.
- Implemented tracking and tracing software to improve shipment monitoring
- Worked closely with personnel, customers, and contractors to resolve problems.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.
- Allocation and control of fuel vouchers, review of units and logs.
Administrative Assistant
Grupo Empresarial Energético S.A. de C.V.
El Marqués, Qro.
08.2006 - 11.2010
- Created and maintained databases to track and record customer data.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Sales, customer service and prospecting.
- Request for purchase of fuels and oils in PEMEX.
- Account reconciliations, cash cuts, inventory review, review and control of logs, volumetric control, review and measurement of tanker truck.
Sales Associate Team Leader
Promociones internacionales del Bajio S.A. de C.V.
El Marqués, Qro
01.2005 - 08.2006
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built diverse and consistent sales portfolio.
Education
High School Diploma -
Colegio José De Escandón La Salle
Cd. Victoria, Tamps. Mexico. 08.2001 - 06.2004
No Degree - Industrial Engineering
ITESM Campus Querétaro
Queretaro, Qro. Mexico. 05.2001 -
No Degree - Industrial Engineering
Universidad TecMilenio
Queretaro, Qro. Mexico 05.2001 -
Skills
Inventory management procedures
Dispatching
Delivery scheduling
Spreadsheet tracking
Customer service skills
Vendor relationship management
Warehouse asset oversight
Staff Management
Job inspections
Business administration
Operations management
Sales and marketing
Budgeting
Supervising staff
Filing and data archiving
Documentation and control
Technical Support
Account Reconciliation
Social media knowledge
Marketing
Timeline
Logistics Team Member
Almacenadora Liverpool S. de R.L. de C.V.
11.2018 - 03.2019
Transport Coordinator
Transportes Mex-Express
01.2015 - 02.2016
Manager
Mariscos del Golfo
09.2008 - 06.2018
Administrative Assistant
Grupo Empresarial Energético S.A. de C.V.
08.2006 - 11.2010
Sales Associate Team Leader
Promociones internacionales del Bajio S.A. de C.V.
01.2005 - 08.2006
High School Diploma -
Colegio José De Escandón La Salle
08.2001 - 06.2004
No Degree - Industrial Engineering
ITESM Campus Querétaro
05.2001 -
No Degree - Industrial Engineering
Universidad TecMilenio
05.2001 -