Summary
Overview
Work History
Education
Skills
Timeline
Generic

Luke Leesburg

Summary

Dynamic and results-driven professional with a passion for golf and a proven track record in Operations management. Possessing a blend of strategic planning, leadership, and customer service skills, I am adept at overseeing all facets of golf course operations. My background includes expertise in staff management, marketing, and enhancing the overall golf experience. With a keen eye for detail and a commitment to excellence, I am poised to drive success in launching and managing a thriving golf course operation.

Overview

7
7
years of professional experience

Work History

Director of Golf

Jack's Point
01.2017 - 12.2022
  • Directed and managed all aspects of golf operations, including golf course maintenance, pro shop management, and customer service initiatives.
  • Led a team of 9 staff members, providing guidance, training, and motivation to ensure high performance and exceptional customer experiences.
  • Implemented marketing strategies to attract new members and guests.
  • Successfully navigated a tourism driven golf course through Covid-19
  • Coordinated and oversaw golf tournaments, outings, and events, ensuring seamless execution and customer satisfaction.
  • Maintained strong relationships with members, guests, vendors, and stakeholders, fostering a positive and welcoming atmosphere at the golf facility.
  • Ensured compliance with all industry regulations, safety standards, and best practices.

Course Director - New Zealand Open

Tournament golf
Queenstown
01.2020 - Current

In my role as Course Director for the New Zealand Open, I specialize in transforming our everyday members' course into a prestigious international golf tournament destination, hosting events on the Asian Tour. This involves meticulous planning and implementation of infrastructure enhancements, ranging from course roping and signage to grandstand construction and merchandising setups. Additionally, I liaise closely with the commercial team to ensure seamless fulfillment of all sponsorship requirements

Assistant Golf Professional

Moonlight Basin - Twin Dolphin
01.2023 - Current

In the past year, I have served as an Assistant Professional at two of the nation's most esteemed golf operations, immersing myself in the intricacies of American-owned and operated golf facilities. Through this experience, I've gained invaluable insights into member relations and elevated my proficiency in delivering exceptional customer service, honing my skills for success in the private golf sector.

Education

Professional Golf Management And Coaching

NZPGA - New Zealand Professional Golf Traineeship
New Zealand
12.2020

Skills

  • Microsoft Products & Adobe Software
  • Golf coaching software eg Trackman
  • Golf course Management technologies
  • Tournament management
  • Photo & Video content creation
  • Full member of the NZPGA
  • Merchandising

Timeline

Assistant Golf Professional

Moonlight Basin - Twin Dolphin
01.2023 - Current

Course Director - New Zealand Open

Tournament golf
01.2020 - Current

Director of Golf

Jack's Point
01.2017 - 12.2022

Professional Golf Management And Coaching

NZPGA - New Zealand Professional Golf Traineeship
Luke Leesburg