Finance
Luz Isaac
Administración
San Nicolas De Los Garza
Summary
Enthusiastic Billing and Settlement Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Billing and Settlement and training in. Motivated to learn, grow as a Team.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Supervisor Billing and Settlement
XPO LOGISTICS MANAGED TRANSPORTATION
Monterrey
01.2022 - Current
- Developed team communications and information for meetings.
- Increased customer satisfaction by resolving issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
Lead Billing and Settlement
XPO LOGISTICS MANAGED TRANSPORTATION
Monterrey
01.2020 - 12.2021
- Communication with internal and external sources to solve open tasks; maintain quality and service levels when working with customers
- Ensuring issues are addressed immediately and reported to appropriate parties for proper resolution.
- Communicate with various internal company departments to address issues that prevent orders from being billed to a customer.
Lead Freight Pay Specialist
XPO LOGISTICS MANAGED TRANSPORTATION
Monterrey
01.2019 - 12.2020
- Developed and maintained courteous and effective working relationships.
- Prepared variety of different written communications, reports and documents.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Freight Pay Specialist
XPO LOGISTICS MANAGED TRANSPORTATION
Monterrey
01.2016 - 12.2018
- Handled 10 to 15 suppliers per day and address customer inquiries and concerns.
- Onboarded new temps by entering employee information into systems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Improved operations through consistent hard work and dedication.
Accounts Receivable Analyst
Milenio Diario
Monterrey
10.2013 - 01.2016
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
Education
BBA - Business Administration And Management
Universidad Autónoma De Nuevo León
Nuevo León 08.2009 - 12.2013
Skills
Billing and payment processing
Invoicing and billing
Billing and collections
Billing systems and software
Negotiation
Office administration
Sorting and labeling
Workflow planning
Administrative support
Staff Management
Excellent multi-tasking ability
Certification
5S
Interests
Proyect Manager
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“I am a great believer in luck, and I find that, the harder I work, the more I have of it”-
Thomas Jefferson.
Timeline
Supervisor Billing and Settlement
XPO LOGISTICS MANAGED TRANSPORTATION
01.2022 - Current
Lead Billing and Settlement
XPO LOGISTICS MANAGED TRANSPORTATION
01.2020 - 12.2021
Lead Freight Pay Specialist
XPO LOGISTICS MANAGED TRANSPORTATION
01.2019 - 12.2020
5S
01-2017
Freight Pay Specialist
XPO LOGISTICS MANAGED TRANSPORTATION
01.2016 - 12.2018
Accounts Receivable Analyst
Milenio Diario
10.2013 - 01.2016
BBA - Business Administration And Management
Universidad Autónoma De Nuevo León
08.2009 - 12.2013