Madeline Luckau
San Marcos, Texas
Summary
Aspiring Clinical Mental Health Counselor with a solid background in psychology and a minor in sociology, with particular interests in developmental psychology and children's mental health. Strong work ethic, technology, and social skills developed through experience with working in healthcare settings. Brings a compassionate, system-driven approach to mental health treatment, supported by completed psychology coursework.
Overview
2
2
years of professional experience
Work History
Administrative Support Associate
Crossover Health Medical Group
12.2023 - Current
- Collaborated with healthcare teams to facilitate smooth workflow across departments, enhancing patient care delivery.
- Managed a high-volume workload, prioritizing tasks to ensure timely completion and accuracy.
- Coordinated scheduling for patient appointments, enhancing operational efficiency and reducing wait times.
- Assisted in managing patient records using electronic health record systems, ensuring data accuracy and compliance.
- Gained exposure to healthcare environments relevant to future clinical mental health settings.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX05-2026
Skills
- Interpersonal communication skills
- Critical thinking
- End user support
- Office administration
- Scheduling appointments
- Calendar management
Timeline
Administrative Support Associate
Crossover Health Medical Group
12.2023 - Current
Bachelor of Arts - Psychology
Texas State University