Music
MAGDALENA PALMA ORTIZ
Psychologist
Chihuahua City, Chihuahua,CHH
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Virtual Remote Interpreter (Medical)
Datamark de México, S.A. de C.V.
08.2022 - Current
- Enhanced communication between clients and non-English speakers by providing accurate translations in real-time conversations.
- Stayed current on new expressions and cultural changes impacting language interpretation.
- Developed strategies to perform accurate and consistent interpretations.
- Expedited emergency response efforts, working closely with medical personnel, or first responders to provide immediate language support as needed.
- Enabled effective communication during crisis situations, remaining calm under pressure while delivering accurate verbal interpretations quickly and efficiently.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Developed and maintained glossary of technical terms.
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Collaborated with other interpreters to cross-check accuracy of interpretations.
Counseling Psychologist
Private Practice
01.2015 - Current
- Provided psychological assistance to adult people, specifically in the clinical field holding online or in-person sessions.
- Wrote reports on clients and maintained required paperwork.
- Documented client progress in confidential files.
- Consulted with and trained highly skilled mental health and medical staff.
- Performed client assessments and developed treatment plans.
- Created, implemented and evaluated developmental outreach programs, presentations, workshops and other activities to facilitate patient growth.
- Met regularly with other counselors to assess individual cases and coordinate counseling services.
- Provided crisis intervention services, helping clients navigate through challenging life situations.
- Administered, scored and interpreted psychosocial examinations for assessment of different patient markers.
- Utilized evidence-based therapeutic approaches to address various mental health concerns effectively.
- Referred clients to other specialists, institutions or support services as necessary.
- Established rapport with diverse clientele, fostering trusting relationships conducive to successful therapy outcomes.
Instructor
Instituto Universitario Amerivent México, S.C.
05.2013 - 09.2021
- Teaching diverse Psychology classes (clinical field)
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Boosted student performance by providing individualized support and targeted feedback.
- Optimized learning plans based on student performance and feedback.
Career Coordinator
Instituto Universitario Amerivent México, S.C.
05.2013 - 09.2021
- Interviewing and hiring professors to teach certain subjects, checking study plan or program, professors, and students’ specific situations.
- Monitored student progress to drive successful academic outcomes.
- Analyzed student academic records to assess educational and career goals.
- Developed and implemented student guidance plans to foster academic success.
- Contributed to positive work environment by collaborating with colleagues on departmental projects and initiatives, fostering strong relationships among team members.
- Advocated for students to access available resources.
- Developed and implemented individualized academic plans for students.
- Acted as liaison between Career Services Department and academic departments to ensure seamless communication regarding student needs and program offerings.
ESL Teacher
Colegio Latinoamericano Bilingüe, A.C.
05.2006 - 12.2011
- Teaching English as a Second Language to children ages 8-12
- Evaluated student progress using standardized tests, quizzes, and oral assessments to modify teaching strategies as needed.
- Developed and maintained effective record keeping system for tracking learner attendance, participation and progress.
- Assigned lessons and corrected homework.
- Educated students in basics of English grammar and conversational speaking.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Attended workshops to learn about student motivation and engaging learning activities.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
Faculty and Academic Coordinator
Colegio Latinoamericano Bilingüe, A.C.
05.2006 - 12.2011
- Guided and supported faculty and staff in development of new programs.
- Promoted program courses, activities and accomplishments, both internally and externally, to boost recruitment and retain diverse student body.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Implemented strategies to increase student recruiting, engagement and retention.
- Evaluated student performances through regular assessments, providing constructive feedback for improvement and continuous growth.
- Coordinated and supervised academic advising activities.
- Recruited and hired staff members to help implement program initiatives.
- Increased parent satisfaction through superior IEP meetings and family conferences to improve parent-child bonding skills.
- Gained strong leadership skills by managing projects from start to finish.
Education
Bachelor of Science - Psychology
Universidad Autónoma De Chihuahua
Chihuahua, Mexico 05.2001 -
Skills
Interpersonal Skills
undefinedInterests
Timeline
Virtual Remote Interpreter (Medical)
Datamark de México, S.A. de C.V.
08.2022 - Current
Counseling Psychologist
Private Practice
01.2015 - Current
Instructor
Instituto Universitario Amerivent México, S.C.
05.2013 - 09.2021
Career Coordinator
Instituto Universitario Amerivent México, S.C.
05.2013 - 09.2021
ESL Teacher
Colegio Latinoamericano Bilingüe, A.C.
05.2006 - 12.2011
Faculty and Academic Coordinator
Colegio Latinoamericano Bilingüe, A.C.
05.2006 - 12.2011
Bachelor of Science - Psychology
Universidad Autónoma De Chihuahua
05.2001 -
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