Microsoft office
Mahmoud Radwan
Language Trainer
Oaxaca City, Oaxaca,OAX
Summary
Expert Instructor bringing proven expertise in teaching environments. Successful leader and manager equipped with skills to handle high-level of responsibilities.
Results-oriented Adult Education Instructor dedicated to strengthening student knowledge, skills and judgment using innovative tools and responsive learning strategies. Actively evaluates student engagement and progress to evolve lesson plans and boost classroom productivity. Pushes technology-centered teaching methods to promote lesson interaction and inspire drive for independent learning.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
14
14
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Business English Trainer
S.P.K Global
01.2019 - Current
- Developed students' understanding of English practice and literature by delivering well-prepared lectures
- Supported English program by recruiting and retaining students through on-campus and community outreach strategies
- Assisted students with planning educational and career pathways based on knowledgeable assessments of individual strengths and interests
- Improved English courses by helping department select better curricula and instructional materials
- Enhanced students' educational experiences with contributions to department committees and school-wide initiatives
- Offered high-quality instruction with targeted class assignments and fairly graded all work.
Communicative English Trainer
Spoken Academy
01.2015 - 12.2018
- Steered operations by establishing clear mission and organizational vision
- Handled dynamic conditions by adapting strategies to drive continuous progress and sustain revenue goals
- Providing language courses to individuals and corporate firms.
- Supplemented instruction and increased student understanding with use of audio-visual equipment and other technology.
- Assigned books and other materials to improve reading comprehension.
Head of English Department
Thebes American College
11.2013 - 06.2015
- Supported faculty with issues such as class planning and student discipline
- Managed profitable operations by controlling costs and identifying opportunities to bring in new program participants
- Drove continuous improvements by regularly monitoring student and instructor performance, and offering proactive solutions to diverse problems
- Reported on academic and institutional data with regular reports, maintaining transparency and using the information to improve decision-making.
University Lecturer of English
British University in Egypt
09.2013 - 08.2014
- Worked as a (Part Time)
- Supported English program by recruiting and retaining students through on-campus and community outreach strategies
- Offered high-quality instruction with targeted class assignments and fairly graded all work
- Enhanced students' educational experiences with contributions to department committees and school-wide initiatives.
English Teacher
Lotus International School
02.2013 - 08.2013
- Cultivated welcoming learning environments in both classroom and online contexts
- Encouraged students to challenge each other and delve deeply into challenging themes found in books, poems, and plays.
English Language Teacher
EAIS
02.2013 - 08.2013
- Developed lectures and assignments centered on literary analysis and writing fundamentals
- Drama and English teacher for grades 2,3,4 and 5
- Assessing students' work both informally and formally
- Also in charge of providing students with the highest quality
- Promoted inclusion and diversity by selecting texts and supplemental resources from different cultures.
Associate Trainer
Western union USA and mexico
03.2010 - 12.2012
- Optimized training strategies and controlled costs with help of focus groups and surveys
- Achieved target results by enhancing and changing teaching strategies to maximize progress
- Able to coach, monitor, counsel, train and assesses staff
- Use a positive-minded; clear communication skills, and the ability to use 'Positive Language
- Attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
Trainer Associate
SiriusXM USA
08.2007 - 2 2010
- Delivered results using strategies such as role-playing, simulations and lectures
- Improved program designs based on requirements gathered from employees and managers
- Strengthened instructor skills and knowledge with careful evaluations
- An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty
- Handling billing issues, technical issues training
- Providing training to customer care support in busy call center environments for technical support.
Education
Bachelor of Science - Social Service
6th of October University
Giza, Egypt 05.2001 - 05.2008
Cambridge
Skills
Software
Timeline
Business English Trainer
S.P.K Global
01.2019 - Current
Communicative English Trainer
Spoken Academy
01.2015 - 12.2018
Head of English Department
Thebes American College
11.2013 - 06.2015
University Lecturer of English
British University in Egypt
09.2013 - 08.2014
English Teacher
Lotus International School
02.2013 - 08.2013
English Language Teacher
EAIS
02.2013 - 08.2013
Associate Trainer
Western union USA and mexico
03.2010 - 12.2012
Trainer Associate
SiriusXM USA
08.2007 - 2 2010
Bachelor of Science - Social Service
6th of October University
05.2001 - 05.2008
Cambridge
Similar Profiles
Sreedas PSreedas P
Senior Manager –Service Delivery ( Azure & M 365 – India , Middle East & APAC Region) at Kryptos Technologies PVT LTD ( A Crayon Global Company): Global Microsoft Partner for Azure & M365Senior Manager –Service Delivery ( Azure & M 365 – India , Middle East & APAC Region) at Kryptos Technologies PVT LTD ( A Crayon Global Company): Global Microsoft Partner for Azure & M365
Iram AnwarIram Anwar
Executive Sale processer at Itech global, The nexus solution, Global I techExecutive Sale processer at Itech global, The nexus solution, Global I tech
Kummetha Tejeswara ReddyKummetha Tejeswara Reddy
Tools Administrator at Providence Global LLP (Providence Global Center)Tools Administrator at Providence Global LLP (Providence Global Center)
Abelardo Robles LaviasAbelardo Robles Lavias
Commissioning Technician at Robur WindCommissioning Technician at Robur Wind
Juan Carlos Jimenez MartinezJuan Carlos Jimenez Martinez
Freelance Designer at Self-employeedFreelance Designer at Self-employeed