Manuel Bravo
Guadalajara, Jalisco
Summary
Experienced professional and talented Operations Director with a progressive career in Manufacturing, seeking a dynamic role in an organization's project management, operations, or functional engineering position. Results-oriented and skilled in driving success and contributing to the formation and integration of high-performing teams. Motivating and respectful leader known for building and managing loyal and good-performance teams and offering, excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments, committed to pursuing objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Operations Director
Flex
08.2022 - 01.2024
- Led, supervised and provided strategic direction for workforce of more than 1,000 employees.
- Led cross-functional engineering and manufacturing teams to successfully qualify and ramp product portfolio
- Led and developed engineering and quality meetings to achieve production targets and Quality KPIs
- Developed strategic technical and engineering plans for business growth increasing product portfolio.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Initiated change management strategies that effectively addressed employee concerns
- Led set up and incremental installation of owned and consigned equipment according business needs
- Led and managed customer relationship and engineering activities
- Led daily and weekly KOIs internally and with customer operations management
- Worked and led Quality Improvement plans and strategic operational changes to achieve production targets.
- Streamlined data tracking by managing Production/Yield records with 100% accuracy.
- Established a culture of continuous improvement, empowering employees to identify areas for optimization and implement innovative solutions.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Conducted performance evaluations and provided constructive feedback to team members, promoting professional growth and development.
- Collaborated within sales team to brainstorm business development strategies and identify customer product needs and preferences.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Oversaw day-to-day production activities in accordance with business objectives.
- Interacted well with customers to build connections and nurture relationships.
Operations Engineering Director
Flex
04.2021 - 08.2022
- Managed engineering teams to deliver quality products and processes from different customers in EMS industry
- Led and support dedicated cross-functional Customers Teams, all functional areas, providing mentorship and guidance
- Managed and led engineering meetings and technical reviews with different customers in weekly basis, areas involved: Test, Process, product and SMT
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Engineering Manager
Flex
04.2020 - 04.2021
- Assisted in engineering cross-functional teams to successfully deliver and establish multiple processes with multiple customers starting from scratch, ramp and mass production
- I worked on NPI projects from many customers, from PCBA or board level to complete rack integration
- Enhanced overall team productivity with continuous training and mentoring of junior engineers.
- Coordinated with sales and marketing teams to identify client needs and develop customized engineering solutions.
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Reduced production downtime by developing effective maintenance schedules and procedures for equipment upkeep.
- Increased efficiency through the automation of manual processes, saving time and resources on project completion.
- Collaborated with customer R&D department for the successful integration of new technologies from new product portfolios
- Developed safety protocols to minimize accidents, fostering a safer working environment for all employees.
- Led cross-functional teams for successful product development, ensuring timely delivery and adherence to specifications.
Test Engineering Manager
Flex
04.2010 - 04.2020
- Managed specific engineering teams to deliver, establish and maintain testers required for production verification or validation within different assembly level steps.
- Enhanced test automation coverage by developing and implementing comprehensive test plans and strategies.
- Built strong relationships with vendors while negotiating contracts, resulting in cost savings and improved quality of test equipment and services.
- Conducted root cause analysis on defects, identifying areas for process improvement and implementing corrective actions to prevent future occurrences.
- Implemented continuous improvement initiatives that led to reduced cycle times, lower defect rates, and more efficient testing processes throughout the organization.
- Collaborated with stakeholders across departments to define requirements and ensure alignment with project goals, leading to increased customer satisfaction.
- Optimized resource allocation to balance workload among team members while maximizing productivity.
- Tracked test reports and failures determined by root cause data trends.
- Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
- Provided technical advice to improve quality of engineering practices.
- Presented project information and status updates to customers and fielded concerns.
Education
Bachelor of Electronic Engineering - Engineering Technology
Universidad De Guadalajara
09.1995
Leadership Program -
ICAMI
Lean Green Belt
Flex
Skills
- Strong leadership and team-building
- Continuous Improvement
- Capacity Planning
- Manufacturing operations
- Organizational Development
- Asset Management
- Key Performance Indicators
- Strong organizational and project management
- Excellent communication and interpersonal skills
- Fluent English
- Strong Electronic Manufacturing Engineering background
- Staff Management
- Process Improvements
- Operational Efficiency
- Business Leadership
- Relationship Building
- Customer Service Management
Leadership Experience
Managed project teams of up to 10 members with diverse functional areas., Mentored junior project team members and internal resources development., Provided coach as well for university teams., Worked with dedicated on-site customer management teams., Served as coach and leader for New Product Introduction (NPI) department, launched new product lines and processes.
Communication Skills
Excellent written and verbal communication skills., Ability to lead and to communicate ideas, goals and concepts within a team and top management., Skilled in conflict resolution and negotiation.
Timeline
Operations Director
Flex
08.2022 - 01.2024
Operations Engineering Director
Flex
04.2021 - 08.2022
Engineering Manager
Flex
04.2020 - 04.2021
Test Engineering Manager
Flex
04.2010 - 04.2020
Bachelor of Electronic Engineering - Engineering Technology
Universidad De Guadalajara
Leadership Program -
ICAMI
Lean Green Belt
Flex