Manuel Gurría Resendez
Lawyer
Mexico City,CMX
Summary
Knowledgeable Case Manager experienced in coordinating care for social individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for helping others.
Proactive Student with superior skills in politics, society and communications. Eager to bring value to community establishment through hard work and commitment to quality. Offering demonstrated success in legal incorporation's.
Overview
1
1
Language
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Service Adviser
Trappist Hotel Group
Mexico City , Mexico City
04.2020 - Current
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
- Escalated incidents to next level to remain compliant with company's standards and procedures.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Increased efficiency and team productivity by promoting operational best practices.
CEO
Prospective Vision
Mexico City , Mexico City
01.2018 - Current
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Met dynamic needs by keeping internal systems scalable and highly responsive.
- Checked baggage or cargo to determine correct loading.
- Used instrumentation to pilot aircraft during poor visibility.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
Assigned to the Deputy Director in the Prevention
Secretary of Metropolitan Development of the State of Mexico
Mexico City , Mexico City
06.2020 - 12.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Junior Associate
Karma Metrics Mexico
Mexico City , Mexico City
03.2019 - 02.2020
- Political advice regarding the selection of clients
- Management of executive accounts of clients
- Dynamic approach with federal entities
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Applied security and loss prevention training toward recognizing risks and reducing client losses
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Organized company files and created support system to decrease workload and increase productivity of account managers.
Assistant in the Senate of the Republic
Adan Augusto Lopez Hernandez (Current Governor of the State of Tabasco)
Mexico City, Mexico City
01.2017 - 01.2018
- Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
- Managed day-to-day legal activities such as subpoena services for Senator office with 19 attorneys.
- Transcribed all weekly and bi-weekly calendar meetings.
- Developed positive working relationship with courts, clients, law enforcement members and attorneys.
- Delivered political subject matter expertise to government representatives and civic officials.
- Criticized and commented on political issues in public media forums to highlight policies and sway opinion.
Legal Area Secretary of Agriculture and Rural Deve
Ignacio Lastra Marin Undersecretary of Agriculture and Rural Development
Mexico City , Mexico City
01.2016 - 01.2017
- Collaborated with the legal area to achieve management programs regarding the support granted to the Mexican population and countryside.
- Worked closely with the office of the presidency to maintain optimum levels of communication to effectively and efficiently complete projects.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Education
High School Diploma -
Panamericana University High School
Mexico City 09.2012 - 06.2015
GED -
Iberoamerican University
Mexico City Executive Education Certificate of Completion - Urban 101
Harvard X
Online 04.2020 - 04.2020
Executive Education Certificate of Completion - Contract Law: From Trust To Promise To Contract
Harvard X
Online 08.2020 - 08.2020
Executive Education Certificate of Completion - Economics of Money And Banking
Columbia
Online 05.2020 - 05.2020
Executive Education Certificate of Completion - International Womens Health And Human Rights
Stanford
Online 04.2020 - 04.2020
Executive Education Certificate of Completion - Financial Markets
Yale
Online 05.2020 - 05.2020
Executive Education Certificate of Completion - The Global Financial Crisis
Yale
Online 10.2020 - 10.2020
Executive Education Certificate of Completion - COVID- 19 Contact Tracing
Johns Hopkins
Online 05.2020 - 05.2020
Executive Education Certificate of Completion - Local Governments As International Actors
UNAM
Mexico City 06.2020 - 06.2020
Executive Education Certificate of Completion - Water Resources Management And Policy
Université De Genève
Online 06.2020 - 06.2020
Executive Education Certificate of Completion - Ecosystems Services: A Method For Sustainable Deve
Université De Genève
Online 07.2020 - 07.2020
Executive Education Certificate of Completion - Exploring Renewable Energy Schemes
University Of Pennsilvania
Online 01.2020 - 01.2020
Executive Education Certificate of Completion - Legaltech And The Digital Transformation of Law
Universidad Austral
Online 10.2020 - 10.2021
Executive Education Certificate of Completion - The Theory of Real Estate
Orange Investments
Nuevo Leon, Mexico 02.2020 - 02.2020
Seminar Degree - Impact of The US Economy And Politics in Latin Ame
The George Washington University
Washington DC 11.2020 - 11.2020
Skills
Interdisciplinary collaboration
Excellent work ethic
Interpersonal Communication
Conflict resolution
Cultural awareness
Planning and Coordination
Interdisciplinary collaboration
Sociable
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
Seminar Degree - Impact of The US Economy And Politics in Latin Ame
The George Washington University
11.2020 - 11.2020
Executive Education Certificate of Completion - The Global Financial Crisis
Yale
10.2020 - 10.2020
Executive Education Certificate of Completion - Legaltech And The Digital Transformation of Law
Universidad Austral
10.2020 - 10.2021
Executive Education Certificate of Completion - Contract Law: From Trust To Promise To Contract
Harvard X
08.2020 - 08.2020
Executive Education Certificate of Completion - Ecosystems Services: A Method For Sustainable Deve
Université De Genève
07.2020 - 07.2020
Assigned to the Deputy Director in the Prevention
Secretary of Metropolitan Development of the State of Mexico
06.2020 - 12.2020
Executive Education Certificate of Completion - Local Governments As International Actors
UNAM
06.2020 - 06.2020
Executive Education Certificate of Completion - Water Resources Management And Policy
Université De Genève
06.2020 - 06.2020
Executive Education Certificate of Completion - Economics of Money And Banking
Columbia
05.2020 - 05.2020
Executive Education Certificate of Completion - Financial Markets
Yale
05.2020 - 05.2020
Executive Education Certificate of Completion - COVID- 19 Contact Tracing
Johns Hopkins
05.2020 - 05.2020
Service Adviser
Trappist Hotel Group
04.2020 - Current
Executive Education Certificate of Completion - Urban 101
Harvard X
04.2020 - 04.2020
Executive Education Certificate of Completion - International Womens Health And Human Rights
Stanford
04.2020 - 04.2020
Executive Education Certificate of Completion - The Theory of Real Estate
Orange Investments
02.2020 - 02.2020
Executive Education Certificate of Completion - Exploring Renewable Energy Schemes
University Of Pennsilvania
01.2020 - 01.2020
Junior Associate
Karma Metrics Mexico
03.2019 - 02.2020
CEO
Prospective Vision
01.2018 - Current
Assistant in the Senate of the Republic
Adan Augusto Lopez Hernandez (Current Governor of the State of Tabasco)
01.2017 - 01.2018
Legal Area Secretary of Agriculture and Rural Deve
Ignacio Lastra Marin Undersecretary of Agriculture and Rural Development
01.2016 - 01.2017
High School Diploma -
Panamericana University High School
09.2012 - 06.2015
GED -
Iberoamerican University