Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
GeneralManager
Manuel  Gurría Resendez

Manuel Gurría Resendez

Lawyer
Mexico City,CMX

Summary

Knowledgeable Case Manager experienced in coordinating care for social individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for helping others.

Proactive Student with superior skills in politics, society and communications. Eager to bring value to community establishment through hard work and commitment to quality. Offering demonstrated success in legal incorporation's.

Overview

1
1
Language
4
4
years of post-secondary education
7
7
years of professional experience

Work History

Service Adviser

Trappist Hotel Group
Mexico City , Mexico City
04.2020 - Current
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Escalated incidents to next level to remain compliant with company's standards and procedures.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Increased efficiency and team productivity by promoting operational best practices.

CEO

Prospective Vision
Mexico City , Mexico City
01.2018 - Current
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Met dynamic needs by keeping internal systems scalable and highly responsive.
  • Checked baggage or cargo to determine correct loading.
  • Used instrumentation to pilot aircraft during poor visibility.
  • Completed careful pre-flight checks and post-flight briefings to maintain safety standards.

Assigned to the Deputy Director in the Prevention

Secretary of Metropolitan Development of the State of Mexico
Mexico City , Mexico City
06.2020 - 12.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Junior Associate

Karma Metrics Mexico
Mexico City , Mexico City
03.2019 - 02.2020
  • Political advice regarding the selection of clients
  • Management of executive accounts of clients
  • Dynamic approach with federal entities
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing client losses
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.

Assistant in the Senate of the Republic

Adan Augusto Lopez Hernandez (Current Governor of the State of Tabasco)
Mexico City, Mexico City
01.2017 - 01.2018
  • Created highly researched and articulate legal paperwork such as pleadings, contracts and briefs.
  • Managed day-to-day legal activities such as subpoena services for Senator office with 19 attorneys.
  • Transcribed all weekly and bi-weekly calendar meetings.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Delivered political subject matter expertise to government representatives and civic officials.
  • Criticized and commented on political issues in public media forums to highlight policies and sway opinion.

Legal Area Secretary of Agriculture and Rural Deve

Ignacio Lastra Marin Undersecretary of Agriculture and Rural Development
Mexico City , Mexico City
01.2016 - 01.2017
  • Collaborated with the legal area to achieve management programs regarding the support granted to the Mexican population and countryside.
  • Worked closely with the office of the presidency to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used coordination and planning skills to achieve results according to schedule.
  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.

Education

High School Diploma -

Panamericana University High School
Mexico City
09.2012 - 06.2015

GED -

Iberoamerican University
Mexico City

Executive Education Certificate of Completion - Urban 101

Harvard X
Online
04.2020 - 04.2020

Executive Education Certificate of Completion - Contract Law: From Trust To Promise To Contract

Harvard X
Online
08.2020 - 08.2020

Executive Education Certificate of Completion - Economics of Money And Banking

Columbia
Online
05.2020 - 05.2020

Executive Education Certificate of Completion - International Womens Health And Human Rights

Stanford
Online
04.2020 - 04.2020

Executive Education Certificate of Completion - Financial Markets

Yale
Online
05.2020 - 05.2020

Executive Education Certificate of Completion - The Global Financial Crisis

Yale
Online
10.2020 - 10.2020

Executive Education Certificate of Completion - COVID- 19 Contact Tracing

Johns Hopkins
Online
05.2020 - 05.2020

Executive Education Certificate of Completion - Local Governments As International Actors

UNAM
Mexico City
06.2020 - 06.2020

Executive Education Certificate of Completion - Water Resources Management And Policy

Université De Genève
Online
06.2020 - 06.2020

Executive Education Certificate of Completion - Ecosystems Services: A Method For Sustainable Deve

Université De Genève
Online
07.2020 - 07.2020

Executive Education Certificate of Completion - Exploring Renewable Energy Schemes

University Of Pennsilvania
Online
01.2020 - 01.2020

Executive Education Certificate of Completion - Legaltech And The Digital Transformation of Law

Universidad Austral
Online
10.2020 - 10.2021

Executive Education Certificate of Completion - The Theory of Real Estate

Orange Investments
Nuevo Leon, Mexico
02.2020 - 02.2020

Seminar Degree - Impact of The US Economy And Politics in Latin Ame

The George Washington University
Washington DC
11.2020 - 11.2020

Skills

Interdisciplinary collaboration

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you really look closely, most overnight successes took a long time.
Steve Jobs

Timeline

Seminar Degree - Impact of The US Economy And Politics in Latin Ame

The George Washington University
11.2020 - 11.2020

Executive Education Certificate of Completion - The Global Financial Crisis

Yale
10.2020 - 10.2020

Executive Education Certificate of Completion - Legaltech And The Digital Transformation of Law

Universidad Austral
10.2020 - 10.2021

Executive Education Certificate of Completion - Contract Law: From Trust To Promise To Contract

Harvard X
08.2020 - 08.2020

Executive Education Certificate of Completion - Ecosystems Services: A Method For Sustainable Deve

Université De Genève
07.2020 - 07.2020

Assigned to the Deputy Director in the Prevention

Secretary of Metropolitan Development of the State of Mexico
06.2020 - 12.2020

Executive Education Certificate of Completion - Local Governments As International Actors

UNAM
06.2020 - 06.2020

Executive Education Certificate of Completion - Water Resources Management And Policy

Université De Genève
06.2020 - 06.2020

Executive Education Certificate of Completion - Economics of Money And Banking

Columbia
05.2020 - 05.2020

Executive Education Certificate of Completion - Financial Markets

Yale
05.2020 - 05.2020

Executive Education Certificate of Completion - COVID- 19 Contact Tracing

Johns Hopkins
05.2020 - 05.2020

Service Adviser

Trappist Hotel Group
04.2020 - Current

Executive Education Certificate of Completion - Urban 101

Harvard X
04.2020 - 04.2020

Executive Education Certificate of Completion - International Womens Health And Human Rights

Stanford
04.2020 - 04.2020

Executive Education Certificate of Completion - The Theory of Real Estate

Orange Investments
02.2020 - 02.2020

Executive Education Certificate of Completion - Exploring Renewable Energy Schemes

University Of Pennsilvania
01.2020 - 01.2020

Junior Associate

Karma Metrics Mexico
03.2019 - 02.2020

CEO

Prospective Vision
01.2018 - Current

Assistant in the Senate of the Republic

Adan Augusto Lopez Hernandez (Current Governor of the State of Tabasco)
01.2017 - 01.2018

Legal Area Secretary of Agriculture and Rural Deve

Ignacio Lastra Marin Undersecretary of Agriculture and Rural Development
01.2016 - 01.2017

High School Diploma -

Panamericana University High School
09.2012 - 06.2015

GED -

Iberoamerican University
Manuel Gurría Resendez Lawyer