María Del Rincón Villalpando

Responsibilities
• 50+ corporate accounts management.
• Contribute with 6 brands and 190 hotels annual Net Sales.
• Lead the negotiation of corporate contracts mainly in the MICE segment.
• Cross-functional Collaboration, working effectively with other departments.
• Develop and maintain strong and long-term relationships with clients to understand their needs and deliver personalized service, ensuring high levels of satisfaction and retention.
• Account activity monitoring to provide regular performance reports and make robust sales strategies to promote a sustainable growth.
• Promotions strategy including FAM trips, trade shows, incentive trips, local events and regular visits.
• Competitors Analysis to keep informed about market conditions to build a tailor-made strategy.
• Provided administrative support, including contracts preparation, invoicing and customers following up.
• CRM (Salesforce) to track account performance.

Some Milestones
• 50+ high-value accounts portfolio management, generating $120M Net Sales and contributing to 30% of total KAs revenue.
• 100% revenue increase within 3 years as a result of KA custom solution deployment.
• Multi-year contract negotiation with some of my top clients.

• Managing a client portfolio for business travel.
• Meeting with clients to discuss and optimize travel expenses.
• Contracts renewal negotiation.
• New client's recruitment.