María Cecilia Camarena Troyo

• Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
• Followed ethical codes to protect confidentiality of patient medical information.
• Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
• Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.

Executed initiatives related to publicity strategies through social media in order to align community goals with member interests.

• Conducted assessments for identifying key areas of improvement in community activities.
• Developed interactive online platforms for enhancing user engagement and feedback.

• Provided English lessons to individuals and companies to help students learn and improve English language skills.
• Implemented differentiated instruction strategies to meet varied learning needs of students.
• Developed innovative lesson plans to engage students in English language learning.

Resolved customer complaints and problems with empathy resulting in increased loyalty and proper resolutions.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Customized support strategies for high-priority clients to ensure their specific needs were met.