María Eugenia Vázquez Marú
IT Manager
Naucalpan
Summary
Analytical Technical Manager adept at recruiting, leading and developing highly effective technical teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over 30 years in technical roles.
Overview
32
32
years of professional experience
1
1
Certification
1
1
Language
Work History
Technology Manager
BID Gorup
05.2022 - 05.2024
- Ensured smooth integration of new acquisitions into existing technology infrastructure with minimal disruption to daily operations.
- Recruited and trained IT team members.
- Developed suggestions for technical process improvements to optimize resources.
- Analyzed company processes to determine outsourcing feasibility.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Managed technology projects from conception to completion, ensuring timely delivery and stakeholder satisfaction.
- Created customized technology solutions tailored to the unique needs of various departments within the organization.
- Evaluated emerging technologies for potential adoption in the organization, making strategic recommendations.
Assistant Manager of User Service and Project Admi
National Water Commission
10.1995 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strategy for new IT projects..
- Mentored team members to enhance professional development in workplace.
Systems Developer and Instructor
SICE S.A. De C.V. (IBM Partner)
01.1992 - 05.1995
- Adapted legacy codebases to meet modern performance expectations while retaining essential business logic.
- Assessed project risks proactively, implementing mitigation strategies as necessary throughout the development lifecycle.
- Collaborated with cross-functional teams to deliver high-quality software products within tight deadlines.
- Participated in daily stand-up meetings to discuss project obstacles, promoting transparency within the development process.
- Developed efficient system solutions by identifying and addressing critical issues in software design and implementation.
Education
Master of Science - Digital Technology For Education
Universidad Tecnologica Del Estado De México
México, Mexico 05.2001 -
Master of Science - Information Technology
Instituto Tecnologico De Estudios Superiores De Mo
Mexico City 05.2001 -
Bachelor of Science - Information Technology (Informatics)
Universidad Simón Bolivar
Mexico City, Mexico 05.2001 -
Skills
- Technical process improvement
- IT Asset Management
- IT Compliance
- IT Budgeting
- Team Collaboration
- Project management expertise
- Application support
Certification
Diploma “Executive in Total Quality”
Timeline
Technology Manager
BID Gorup
05.2022 - 05.2024
Master of Science - Digital Technology For Education
Universidad Tecnologica Del Estado De México
05.2001 -
Master of Science - Information Technology
Instituto Tecnologico De Estudios Superiores De Mo
05.2001 -
Bachelor of Science - Information Technology (Informatics)
Universidad Simón Bolivar
05.2001 -
Assistant Manager of User Service and Project Admi
National Water Commission
10.1995 - 04.2022
Systems Developer and Instructor
SICE S.A. De C.V. (IBM Partner)
01.1992 - 05.1995
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