Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

María Fernanda Granados Arroyo

Aguascalientes

Summary

I have approximately four years of experience in free trade agreements and related topics. I analyzed bills of materials for automotive parts based on the 13 most important agreements for the automotive industry in order to reduce tariff payments. Based on my knowledge, I was responsible for 14 international automotive company clients, followed up on requests from more than 80 suppliers on related issues, and led the US entity. I provided support to customs agents in the process of tariff discrepancies and have previous experience in remote technical support, collections, and support to doctors regarding their schedules and prescriptions for non-controlled medications.

I am a quick learner when it comes to terminology related to any specific topic.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customs Process Developer

Genpact
07.2023 - Current
  • Follow-up to direct clients, support with certificates of origin and the 13 treaties requested
  • Training to members on issues related to sourcing and Free Trade Agreements.
  • Calculation process for USMCA and AALA treaty
  • Download and analysis of bill of material
  • Analysis and identification of tariff discrepancies
  • Issuance of certificates of origin.
  • Developed new processes for increased production capacity and improved product quality.
  • Established standard operating procedures for consistent process execution and easy knowledge transfer among team members.
  • Designed experiments and analyzed data to validate process improvements, resulting in reduced cycle times.
  • Trained new employees on established processes, ensuring consistent performance across the team.


Customs Process Developer

Marelli GBS
04.2022 - 07.2023
  • Marelli North America Entity Leader
  • Calculation process for USMCA and AALA treaty
  • Download and analysis of bill of material
  • Evaluated potential risks associated with proposed changes to existing processes, proposing mitigation strategies when necessary.
  • Analysis and identification of tariff discrepancies
  • Issuance of certificates of origin.
  • Request for proof of origin from various suppliers.
  • Enhanced process efficiency by identifying bottlenecks and implementing optimization strategies.
  • Follow-up on customer requests
  • Followed implementation of new processes, collaborated with stakeholders, and tracked progress.

Education

Bachelor's Degree - International Trade And Business

University Cuauhtémoc
Aguascalientes, Mexico
12-2022

Bachelor's Degree - Criminology

La Concordia Campus Paraiso
Aguascalientes, Mexico
08-2017

Skills

  • Microsoft Excel
  • Discrepancy research and resolution
  • Workflow optimization
  • Requirements gathering
  • Process auditing
  • Document control
  • Attention to detail
  • Teamwork and collaboration
  • Customer service
  • Multitasking and organizing
  • Data entry experience
  • Employee training

Certification

Certificate Excel Business Applied by Tecnológico de Monterrey.

Languages

English
Advanced (C1)

Timeline

Customs Process Developer

Genpact
07.2023 - Current

Customs Process Developer

Marelli GBS
04.2022 - 07.2023

Bachelor's Degree - International Trade And Business

University Cuauhtémoc

Bachelor's Degree - Criminology

La Concordia Campus Paraiso
María Fernanda Granados Arroyo