Summary
Overview
Work History
Education
Skills
Timeline
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María Fernanda Perez

María Fernanda Perez

Sales Representative
Zapopan,JAL

Summary

Dynamic sales professional with a proven track record at The Call Gurus, excelling in revenue generation and customer service. Recognized for consistently achieving top performer status by leveraging strong time management and empathetic communication skills to enhance client satisfaction and drive sales growth. Committed to delivering exceptional results and fostering lasting client relationships.

Overview

3
3
years of professional experience

Work History

Sales Representative

The Call Gurus
02.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Customer Service Representative

Teleperformance
06.2022 - 08.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Bachelor -

Universidad De Guadalajara
Zapopan, Jalisco, Mexico
07-2022

Skills

Customer service

Timeline

Sales Representative

The Call Gurus
02.2024 - Current

Customer Service Representative

Teleperformance
06.2022 - 08.2023

Bachelor -

Universidad De Guadalajara

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María Fernanda PerezSales Representative