Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic
Marcela Santos

Marcela Santos

Leon, Guanajuato

Summary

Experienced General Administration Manager with expertise in optimizing daily office operations and supervising administrative staff. Skilled in managing Accounts Receivable, Accounts Payable, and expert in cash flow management. Committed to enhancing efficiency, reducing costs, and fostering a collaborative work environment for organizational success.

Overview

11
11
years of professional experience

Work History

Project Administration Manager and General Office

Argia Mexico
Leon
09.2019 - Current
  • Managed the supervision of accounting reports from Junior administrators, ensuring accuracy and completeness. Conducted thorough review of financial statements and reconciled balance sheet accounts. Prepared detailed monthly reports to inform partners.

General Office Manager

  • Exercised precise control and approval of office expenses, showcasing a dedication to fiscal responsibility. Maintained daily AP and AR files with regular updates.
  • Expertly optimized financial resources by creating and administering budgets for the office and business unit.
  • Engage in contractual negotiations, and generate comprehensive inter-company expense reports.

Project Management

  • Managed and controlled the complete lifecycle of lighting and solar projects, guaranteeing the successful accomplishment of project objectives within predefined technical, schedule, cost, and quality parameters.
  • Foster effective communication and collaboration with Clients, Installation Director and suppliers.
  • Assumed responsibility for overseeing the customer billing and collections process, ensuring timely and accurate invoicing for optimal cash flow.
  • Managed order, follow-up, and coordination of equipment delivery to optimize project efficiency.

Project Assistant Manager and General Office Admin

SSOE Group
Leon
04.2015 - 12.2019

Project Assistant Manager

  • Conducted weekly client meetings and visited project sites to
    assess, estimate, and report on safety and risks, ensuring
    transparent communication with stakeholders.
  • Formulated economic proposals for bids, managing the
    registration process with clients for seamless project initiation.
  • Maintained and monitored progress schedules, Key
    Performance Indicators (KPIs), risks, accounts payable, and
    accounts receivable per project, providing detailed daily
    reports to the Project Management team in the US.

Office Administration

  • Oversaw general office administration, including the
    supervision and management of corporate budgets to ensure
    the smooth operation of the business in Mexico.
  • Managed the accurate registration of accounts receivable and
    payable, generating daily reports for the accounting
    department in the US.
  • Reviewed and negotiated contracts in both the sales and
    operational areas, contributing to the organization's financial
    sustainability and growth

Leasing Assistant - Shopping Center General Admini

Grupo Aryba
León
02.2013 - 03.2015

Lease and Commercial Area Management

  • Spearheaded customer prospecting and brand searches for shopping malls, commercial land, and office buildings, demonstrating a strategic approach to tenant acquisition.
  • Led economic negotiations, contract negotiations, and contract renewals, ensuring mutually beneficial agreements for all parties involved.


Altacia Shopping Center Administration

  • Generate regular operational reports for Financial department, and analyze data to identify trends and opportunities for improvement.
  • Coordinate maintenance, repair work, and security measures to ensure the shopping center is well-maintained, clean, and safe.
  • Provide exceptional customer service and handle inquiries and complaints effectively. Ensure compliance with regulations, manage legal matters, and develop emergency response plans

Education

Some College (No Degree) - Hotel Management

POLITECNICO DE GUANAJUATO
León, GUA

Some College (No Degree) - Hotel Management

CENCAP
Buenos Aires, Argentina

Skills

  • Project Management
  • Budgeting and Scheduling
  • Process Improvement
  • Client Communication
  • Collections Management

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Project Administration Manager and General Office

Argia Mexico
09.2019 - Current

Project Assistant Manager and General Office Admin

SSOE Group
04.2015 - 12.2019

Leasing Assistant - Shopping Center General Admini

Grupo Aryba
02.2013 - 03.2015

Some College (No Degree) - Hotel Management

POLITECNICO DE GUANAJUATO

Some College (No Degree) - Hotel Management

CENCAP
Marcela Santos