Marco Antonio
Sonora
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Eager to contribute to team success through hard work, attention to detail and excellent organization skills.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
3
3
Certifications
4
4
Languages
Work History
Rental Advisor
Telvista
Mexicali
04.2022 - 07.2022
- Handled 35-45 calls per day to address customer inquiries and concerns and guide them through the process to rent a car.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked with customers to understand needs and provide excellent service.
Production Operator
Maquilas Tetakawi
Sonora
10.2021 - 04.2022
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Resolved problems, improved operations and provided exceptional service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Inspected final products for defects and flaws using proper QA procedures.
Phone Agent
Dalteck
Sonora
04.2021 - 07.2021
- Help customers repair their credit score through a third company so they can apply for a personal loan
- Assisted customers by answering questions and responding to inquiries.
Education
High School Diploma -
CONALEP
Sonora 08.2016 - 05.2019
Skills
Advisory recommendations
Certification
Prevention of money laundering
Timeline
Rental Advisor
Telvista
04.2022 - 07.2022
Production Operator
Maquilas Tetakawi
10.2021 - 04.2022
Phone Agent
Dalteck
04.2021 - 07.2021
High School Diploma -
CONALEP
08.2016 - 05.2019
Prevention of money laundering
Personal data protection
Fraud prevention
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