Marco Antonio Cruz Quevedo
Computer Systems Advisor And Developer
León
Summary
Experienced professional with over 15 years in database customer custom systems development and deployment. Skilled in local network installation for commercial and custom solutions. Extensive training in Windows and MS Office software, with a background in educational software development. Proficient in preventive and corrective computer maintenance, as well as systems migration from Microsoft to Linux. Fluent in Spanish, English, French, and Portuguese with strong communication abilities for team collaboration.
Overview
43
43
years of professional experience
Work History
Systems Manager
Exclusivas Finas en Piel
02.1997 - Current
- Development, deployment and maintenance of 'Sistema Integrado de Producción' (Integrated production control system).
- Progressive deployment of network system at site.
- Electronic invoice system deployment.
- Website maintenance.
Freelance IT advisor
AS Informática
03.1991 - Current
- Freelance advisor in IT, working with companies and /or developing custom systems.
Technical support agent
TeleTech
01.2004 - 09.2011
- Assistance and customer support for Hewlett-Packard customers at United States.
Developer-programmer
Sistemas Profesionales de León, S.A. de C.V.
04.1994 - 07.1996
- Development, maintenance and training in company's systems.
IT Office manager
Secretaría de Salud y Seguridad Social en el Estado de Guanajuato. Laboratorio Regional de Salud Pública
09.1991 - 03.1994
- Development and deployment of chemical analysis control and management system.
- Progressive deployment of first network system at site.
Professional insurance salesman
Seguros Monterrey
04.1988 - 03.1991
- Advsory, sales and service in insurance area.
- 'Cédula de Agente Profesional de Seguros' (professional insurance agent card) issued by 'Comisión Nacional Bancaria y de Seguros.' (National Bank and Insurance Commission)
Systems developer and course trainer
Servicios Integrales de Computación Eficiente
07.1988 - 12.1989
- Training in commercial software.
Quality Control Analysis Laboratory Manager
Química Central de México, S.A. de C.V.
11.1988 - 04.1989
- Responsible for quality control labroatory for chemical analysis at production site.
Technical advisor
Industrias Prosel
01.1988 - 03.1988
- Advisory and sales of chemical products for industrial maintenance.
Developer programmer
Ingeniería de Sistemas y Cómputo de Guanajuato, S.A de C.V.
08.1987 - 12.1987
- Development, maintenance and training in company's systems.
Developer programmer
Centro de Investigación y Estudios Avanzados del I.P.N.
05.1985 - 07.1987
- Development and deployment of educational software, focused on technology oriented high school basic computer systems.
Developer programmer
Facultad de Estudios Superiores 'Cuautitlán' - U.N.A.M. Unidad de Cómputo
04.1982 - 07.1985
- Deployment of teacher support software.
- Programming software courses training.
- Advisory and support in Computer Science for Engineering, Accounting and Management courses.
Education
Chemist -
Escuela Nacional de Estudios Profesionales "Cuautitlán" - U.N.A.M.
Skills
Online issue resolution
Acknowledgements
- Diploma de aprovechamiento en la carrera de Químico durante 1981 y 1982.
- Medalla 'Gabino Barreda' al promedio más alto de la Generación en la Carrera de Químico.
Coursework
- CompTIA A+, TeleTech, León, Gto., 11/04
- Estructuras de datos (Data structures), División de Educación Continua, Facultad de Ingeniería - U.N.A.M., 03/84
- Administración de Proyectos de Software (Software project management), División de Educación Continua, Facultad de Ingeniería - U.N.A.M., 02/83
- Introducción a las minicomputadoras PDP-11 (Introduction to PDP-11 minicomputers), Programa Universitario de Cómputo - U.N.A.M., 10/82 - 11/82
Timeline
Technical support agent
TeleTech
01.2004 - 09.2011
Systems Manager
Exclusivas Finas en Piel
02.1997 - Current
Developer-programmer
Sistemas Profesionales de León, S.A. de C.V.
04.1994 - 07.1996
IT Office manager
Secretaría de Salud y Seguridad Social en el Estado de Guanajuato. Laboratorio Regional de Salud Pública
09.1991 - 03.1994
Freelance IT advisor
AS Informática
03.1991 - Current
Quality Control Analysis Laboratory Manager
Química Central de México, S.A. de C.V.
11.1988 - 04.1989
Systems developer and course trainer
Servicios Integrales de Computación Eficiente
07.1988 - 12.1989
Professional insurance salesman
Seguros Monterrey
04.1988 - 03.1991
Technical advisor
Industrias Prosel
01.1988 - 03.1988
Developer programmer
Ingeniería de Sistemas y Cómputo de Guanajuato, S.A de C.V.
08.1987 - 12.1987
Developer programmer
Centro de Investigación y Estudios Avanzados del I.P.N.
05.1985 - 07.1987
Developer programmer
Facultad de Estudios Superiores 'Cuautitlán' - U.N.A.M. Unidad de Cómputo
04.1982 - 07.1985
Chemist -
Escuela Nacional de Estudios Profesionales "Cuautitlán" - U.N.A.M.
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