Marco Quintero Díaz

• Analyzed large datasets using Python, Pandas, and NumPy to extract insights and trends.

• Automated data cleaning and transformation processes to improve efficiency.

• Developed and maintained dashboards and reports using Excel, Power BI, and SQL.

• Optimized database queries and performed data extraction for business decision-making.

• Implemented data validation techniques to ensure data integrity and accuracy.

• Worked with APIs to automate data collection and integration.

• Created visualizations using Matplotlib to present insights clearly.

• Worked with Linux for data processing and environment management.

• Managed and resolved tickets in Jira to ensure timely support and project progress.

• Assisted users with hardware and software issues.

• Configured and maintained computers, networks, and devices.

• Managed and resolved support tickets using Jira.

• Diagnosed network and system issues.

• Provided user training on software and internal systems.

• Collaborated with the IT team on new technology implementations.

• Maintained inventory of equipment and components.