Marco Antonio Elias Benitez

Plan the annual demand for the Mexico market, considering the projection of sales, production and marketing

Develop planning processes in new automated software

Project Management: I led the expansion of logistics operations in 4 cities in Mexico, overseeing continuous improvement projects that optimized the last mile and operational profitability.
• Developed and implemented strategies for the integration of new carriers and logistics providers.
• Financial Analysis and Cost Reduction: Supervised budget validation and negotiated contracts with suppliers, achieving significant cost reductions and improvements in operational margins. Additionally, I worked with financial teams to develop and control logistics budgets.
• Automation and Data Analysis: Implemented automated KPI monitoring systems, improving real-time decision-making and enabling the identification of operational optimization opportunities. The reports and dashboards I developed facilitated visibility into the performance of global operations.
• Client and Supplier Relations: Strengthened relationships with key clients and suppliers, ensuring SLA compliance and promoting continuous improvement in the supply chain.

Team Leadership and Client Management: I coordinated a Customer Success team focused on managing relationships with key clients and ensuring quality in fulfillment operations. Additionally, I optimized operational processes to improve the customer experience and team efficiency.
• Financial Analysis: Validated financial results related to fulfillment operations, working closely with the finance team to ensure accuracy in billing and reconciliation of payments at a national level.
• Automation and Data Analysis: Continued developing and implementing data analysis tools, improving service efficiency and quality. This included the creation of systems for tracking client and supplier performance, and the generation of automated reports that facilitated decision-making based on data.
• Process Optimization: Managed optimization projects to reduce delivery times and operational costs, achieving a significant improvement in supply chain efficiency.

Data Analysis and Automation: I developed and optimized operational dashboards that improved visibility and control of logistics operations. I automated key reports that allowed management to identify areas for improvement and make strategic decisions more quickly.
• Financial Process Management: Implemented procedures for validating invoices and reconciling supplier payments, which contributed to better financial management in the fulfillment operation.
• Collaboration on Improvement Projects: Collaborated on the implementation of continuous improvement projects to optimize delivery accuracy and efficiency, resulting in a reduction in errors and improvements in customer satisfaction.

Financial Validation and Cost Analysis: I supervised invoice validation and optimized payment reconciliation processes, ensuring accuracy in financial records, contributing to the reduction of operational costs.
• Cost Analysis and Operational Optimization: Developed dashboards that facilitated the monitoring of fulfillment operations performance and provided detailed analysis that helped management make more informed decisions.
• Support in Operational Planning: Collaborated in logistics planning and route optimization to improve efficiency in the supply chain.

Project Management and Planning: I coordinated the daily planning of assembly operations and payment releases for 3PL suppliers, ensuring the fulfillment of production and delivery goals. Additionally, I participated in the operational planning for the reception of containers and imported materials.
• Financial Analysis and Cost Optimization: Developed cost indicators that helped improve profitability in logistics operations. Implemented improvements in supply chain planning processes to optimize import flows.
• Supplier Relations: Managed relationships with key suppliers, ensuring that agreements were met and continuously improving the logistics process.