I like to play sports when I have the opportunity, I am interested in cooking, drawing and studying physics
Marco Antonio Loza Becerra
Estudiante
Tlaquepaque
Summary
Accomplished professional with extensive experience at Sabor Inolvidable S.A De C.V, excelling in customer service and cash management. Demonstrated expertise in steel reinforcement installation and problem-solving, enhancing operational efficiency. Proven ability to collaborate effectively within teams, ensuring high-quality outcomes and customer satisfaction in fast-paced environments.
Overview
10
10
years of professional experience
2
2
Languages
Work History
Cajero/Sub Gerente
Sabor Inolvidable S.A De C.V
06.2024 - Current
- Maintained accuracy by counting money in cash drawers at start and conclusion of shifts.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cocinero
Sabor Inolvidable S.A De C.V
06.2024 - Current
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Oficial De Instalaciones
MIT
09.2023 - 05.2024
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Coordinated operations with other emergency service groups.
Albañil
Obra
- Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills, and hand tools.
- Read and interpreted blueprints, plans, or drawings to correctly lay blocks or bricks according to job or client specifications.
- Prepared work area using chalk lines, tapes, squares, and levels.
- Utilized common power and hand tools to complete each masonry project.
- Ensured structural integrity by carefully laying bricks in a consistent and precise manner, according to industry standards.
- Worked safely on scaffolding and swing stages at various heights.
- Demonstrated thorough knowledge of industry tools, techniques, equipment, and materials.
- Demonstrated accurate measurement, calculation and project layout skills.
Education
Bachillerato -
Preparatoria Abierta
Guadalajara, Jalisco Skills
Steel reinforcement installation
Height work
OSHA safety standards
Laser levels
Grout mixing
Plumb levels
Stone cutting
Safety-conscious
Materials knowledge
Problem-Solving
Decision-Making
Teamwork and Collaboration
Interests
Timeline
Cajero/Sub Gerente
Sabor Inolvidable S.A De C.V
06.2024 - Current
Cocinero
Sabor Inolvidable S.A De C.V
06.2024 - Current
Oficial De Instalaciones
MIT
09.2023 - 05.2024
Bachillerato -
Preparatoria Abierta
Albañil
Obra