Marco Jesus Ramos Zavala
Reynosa
Summary
Experienced Buyer Specialist with expertise in materials procurement, demand analysis, and supplier management. Proven track record of optimizing purchasing processes and streamlining supply chain efficiency. Strong collaborator and problem solver dedicated to delivering cost-saving results.
Overview
13
13
years of professional experience
Work History
Materials Planner
Johnson Controls
03.2024 - Current
- Monitored supplier performance using key metrics such as on-time delivery rates and quality standards, taking corrective action when necessary to improve overall performance.
- Analyzed historical data to identify trends and anticipate future material requirements, ensuring adequate supply during peak periods.
- Participated in regular meetings with cross-functional teams to discuss current material issues and develop solutions to address challenges, fostering a collaborative work environment.
- Manage and update a Hotlist for suppliers to expedite only the urgent requirements
- Manage and maintain the open order report Track and follow up on unpaid invoices
- Follow up issues with the receiving department at Weslaco and Reynosa Warehouse.
Buyer Specialist
Velvac de Reynosa
03.2023 - Current
- Analyze material demand in MRP to create PO for suppliers.
- Manage price updates of material.
- Follow up with suppliers on the shipments of materials, and expedite materials according to the high demand.
- Monitor orders from customers (Ford, Paccar, Navistar, Daimler)
- Implementation tools like a PDCA and cost-saving projects.
- Administered purchase order processes and placed orders as requested, streamlining the ordering process and receipt organization for future reference.
Materials Planner/Buyer
Hutchinson FMS
10.2019 - 03.2023
- Analyze material demand for purchasing material for the production.
- Update MRP to review demand from customers and add releases.
- Maintain a report on the consumption of the resin.
- Follow up on the material sent from the supplier and analyze if we need to expedite the material.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
CSR
Doneco
07.2019 - 10.2019
- Responded to customer requests for products, services, and company information.
- Handled complex billing issues, ensuring accurate invoicing and prompt resolution of discrepancies.
- Managed inventory control, ensuring the timely replenishment of supplies and minimizing waste.
Demand Planner
Iqor
03.2017 - 03.2019
- Analyze and correct the historical demand.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Create the MRP file for purchasing.
- Modify the future demand (parts planning).
- Analyze and forecast the End of Life part.
Production Supervisor
Teleplan
01.2016 - 03.2017
- Manage personnel to meet goals established, with the production plan by day and month.
- Manage diagnostics material to maintain the turnaround time.
- Create daily and weekly metrics and inventory reports to GM and Customer.
- Check and maintain inventory reports for spare parts.
- Managed a team of 22 production associates, overseeing productive production processes and meeting all deadlines.
- Coordinated with other departments to maintain smooth and efficient product flow.
Customer Service Representative (Acer / HP)
Teleplan
05.2012 - 01.2016
- Tracking order of customers units.
- Responded to and handled customer complaints and inquiries in a timely manner.
- Perform inventory, Shipment, and Receiving Reports.
- Arranged for repair and replacement of defective items.
- Report to Customer Shipment and Repair Information.
- Create AWP Report.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.
Education
Bachelor of Science - Information And Computer Systems
UNIVERSIDAD AUTONOMA DE TAMAULIPAS
Reynosa, Tamaulipas, Mexico12-2006
Skills
- Materials requirement planning
- Procurement processes
- Logistics optimization
- Warehouse management
- ERP systems expertise
- Supply chain coordination
- Stock control
- Purchasing management
- Teamwork and collaboration
- Customer service
- Data Analysis and Forecasting
Timeline
Materials Planner
Johnson Controls
03.2024 - Current
Buyer Specialist
Velvac de Reynosa
03.2023 - Current
Materials Planner/Buyer
Hutchinson FMS
10.2019 - 03.2023
CSR
Doneco
07.2019 - 10.2019
Demand Planner
Iqor
03.2017 - 03.2019
Production Supervisor
Teleplan
01.2016 - 03.2017
Customer Service Representative (Acer / HP)
Teleplan
05.2012 - 01.2016
Bachelor of Science - Information And Computer Systems
UNIVERSIDAD AUTONOMA DE TAMAULIPAS
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