Marco Vinicio González Pérez
Delivery Manager
Sn Francisco Ixtapaluca
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
10
10
years of professional experience
2
2
Certifications
1
1
Language
Work History
DELIVERY MANAGER IT
IDS Comercial
01.2022 - Current
- Accountable on project delivery.
- Improved delivery efficiency by optimizing routes and scheduling for the team.
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
- Mentored junior team members to develop their skills and advance within the organization.
- First sales contact.
- Enable sponsor projects.
- Management of projects with global teams.
- Enable High performance teams.
- Couch and mentoring from new talent.
- Slicing, Sizing and pricing of client requeriments.
- Risk Management.
- Present report status for CEO and Directors forums.
- Account manager for Afore Citi Portafolio (24 projects on charge).
SCRUM MASTER (AGILE FACILITATOR)
Ids Comercial - Citibanamex Afore
1 2020 - 1 2022
- Optimized resource allocation by identifying and addressing bottlenecks in project workflows, leading to reduced time-to-market for product releases.
- Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Evangelized Agile as strategic asset of culture and business value.
SCRUM MASTER
Ids Comercial - Citibanamex Afore
01.2018 - 01.2020
- Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Mentored junior team members on Scrum best practices, fostering their professional growth within the organization.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
SCRUM MASTER
Ids Comercial - Aeroméxico Club Premier
01.2018 - 01.2018
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within the organization.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
TECH LEADER
Ids Comercial - Aeroméxico Club Premier
01.2017 - 01.2018
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
PLSQL DEVELOPER
Ids Comercial - Citibanamex Seguros
01.2015 - 01.2017
- Increased application stability by troubleshooting and resolving complex PLSQL issues in a timely manner.
- Mentored junior PLSQL developers, fostering an environment of collaboration and continuous learning.
- Optimized existing PLSQL routines using performance tuning techniques such as indexing, query optimization, and partitioning strategies.
- Improved database performance by optimizing PLSQL code and implementing best practices.
Education
Bachelor of Science - Computer Engineering
Tecnológico De Estudios Superiores De Ixtapaluca
Estado De México 05.2001 -
Skills
JIRA management
Agile Best Practices
Stakeholder Management
Presentation Skills
Application support
Issue Resolution
Software Development Lifecycle
Cost Estimation
Incident Management
Scrum Master
Budget Administration
Certification
Scrum Master Certified PSM I
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
DELIVERY MANAGER IT
IDS Comercial
01.2022 - Current
SCRUM MASTER
Ids Comercial - Citibanamex Afore
01.2018 - 01.2020
SCRUM MASTER
Ids Comercial - Aeroméxico Club Premier
01.2018 - 01.2018
TECH LEADER
Ids Comercial - Aeroméxico Club Premier
01.2017 - 01.2018
PLSQL DEVELOPER
Ids Comercial - Citibanamex Seguros
01.2015 - 01.2017
Bachelor of Science - Computer Engineering
Tecnológico De Estudios Superiores De Ixtapaluca
05.2001 -
SCRUM MASTER (AGILE FACILITATOR)
Ids Comercial - Citibanamex Afore
1 2020 - 1 2022