Margarita Gonzalez
Tijuana
Summary
Human Resources professional with strong focus on team collaboration and achieving results. Skilled in talent acquisition, employee relations, and conflict resolution. Reliable and adaptable to changing needs, ensuring effective HR management. Recognized for fostering positive work environment and driving organizational success.
Overview
13
13
years of professional experience
Work History
Order Management (Jr Buyer) and customer service
Brady sa, de cv
Tijuana, Baja California, Mexico
10.2024 - Current
- Assist departments with following purchasing procedures, as well as following up on their orders to ensure that schedules are timely.
- Track orders and manage supply chains to streamline operations from vendors.
- Execute and promotional pricing plans to increase sales and turn-over.
- Assist and/or issues purchase order follow-up to ensure on-time deliveries and accurate pricing terms and conditions.
- Reviewing and analyzing customer orders.
- Tracking shipments and deliveries.
- Qualifying vendors, evaluating bids, and negotiating prices and terms for purchased goods or services.
- Providing excellent service.
- Resolving issues with defective or damaged merchandise.
Human Resources Supervisor
Icon Aircraft
Tijuana, Baja California, Mexico
05.2022 - 07.2024
- End-to-end recruitment and selection of personnel.
- Management of labor relations, addressing conflicts, and fostering a positive work environment. Implementation of Human Resources policies.
- Training and Development: Identifying training needs. Supervision of performance evaluation processes.
- Analysis of recruitment reports on metrics such as employee turnover, time-to-hire, and retention. Adapt and propose process improvements.
- Assist in the development and implementation of HR policies and procedures.
- Coordinate and implement employee training and development programs.
Clinical Recruiter
USA Vein Clinics
Tijuana, Baja California, Mexico
01.2021 - 04.2022
- Design and implement effective talent attraction strategies for clinical roles, including physicians, nurses, technicians, and other healthcare professionals.
- Utilize various recruitment channels, such as professional networks, specialized job boards, and recruitment events.
- Conduct interviews and assessments to ensure candidates meet the technical requirements, clinical experience, and certifications needed for each position.
- Collaborate closely with hiring managers to understand specific needs.
- Develop and manage the recruitment process from start to finish.
- Coordinate with industry associations and professional networks, ensure certifications, and support talent retention programs.
- Conducted regular follow-ups with hired candidates to assess job satisfaction and identify areas for improvement in the recruitment process.
- Analyzed recruitment metrics to evaluate effectiveness of current strategies, making data-driven recommendations for improvements where necessary.
- Maintained up-to-date knowledge of industry trends and employment legislation to ensure compliance in all recruiting practices.
- Streamlined recruitment processes by implementing an applicant tracking system, reducing time-to-hire for clinical positions.
Supervisor / Recruiter coordinator
Carl Zeiss Vision
Tijuana, Baja California, Mexico
08.2018 - 03.2020
- Provide benefit systems and HR operations support to the HR operations team.
- Support the administration of employee policies/procedures in our contract.
- Assist in coordinating all interviews for both hourly and salaried candidates.
- Conduct hourly recruitment for open positions following established process.
- Handle employee and/or Affirmative Action complaints.
- Incorporate innovative ideas with solutions and results in addressing disciplinary actions.
- Maintain and update employee records in HRIS, ensuring accuracy and confidentiality.
- Prepare HR-related reports and metrics for management review.
- Facilitate communication between employees and management to promote a positive work environment.
- Conduct exit interviews and analyze turnover data to identify trends and areas for improvement.
- Ensure compliance with labor laws, company policies, and industry regulations.
- Monitor and manage employee performance evaluation processes.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Human Resources Assistant and Recruiting
Bose Corp
Tijuana, Baja California, Mexico
07.2012 - 02.2016
- Develop recruitment strategies to attract talent for roles in production, administrative staff, engineering software development systems engineering, automation, design, graphic design, marketing, manufacturing, textiles, security, and accounting.
- Utilize a variety of recruitment sources, including professional social networks, job boards specific to the technology, industry events, and networking groups.
- Conduct interviews, skills assessments, programming language tests, and evaluations of engineering tests.
- Oversee the full recruitment process, from job posting to openings to offer negotiation, onboarding.
- Handling daily administrative and HR duties.
- Scheduling onboarding tasks and processing payroll updates.
- Maintaining employee confidentiality using relevant HR software.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Skills
- Willing to travel Valid visa
- Bilingual : Spanish /English C1 level
- Teamwork Adaptability
- Effective communication
- Problem-solving
- Detail oriented
- Negotiation
- I thinking Leadership
- I intelligence Customer orientation
- Customer service
- Multi-tasking strength
- Relationship building
- Continuous process improvements
Languages
English
Advanced (C1)
Timeline
Order Management (Jr Buyer) and customer service
Brady sa, de cv
10.2024 - Current
Human Resources Supervisor
Icon Aircraft
05.2022 - 07.2024
Clinical Recruiter
USA Vein Clinics
01.2021 - 04.2022
Supervisor / Recruiter coordinator
Carl Zeiss Vision
08.2018 - 03.2020
Human Resources Assistant and Recruiting
Bose Corp
07.2012 - 02.2016