Summary
Overview
Work History
Education
Skills
Timeline
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Maria Garcia

San Diego

Summary

Dedicated Administrative Professional with excellent experience in the industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with a focus on quality. I am a reliable and quick-learning team player with effective communication and organization skills, proactive, and have demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities.

Overview

14
14
years of professional experience

Work History

Bilingual Executive Assistant

Building Blue
05.2019 - 04.2024
  • Maintained organized electronic filing systems that streamlined document retrieval processes for executives.
  • Reduced office supply expenses by implementing cost-effective purchasing strategies.
  • Provided invaluable cultural insight during the development of global strategies, ensuring sensitivity toward different cultural perspectives.
  • Enabled seamless communication during high-level negotiations with foreign partners, serving as an interpreter when required.
  • Coordinated successful international events, liaising with vendors and ensuring smooth communication among all parties involved.
  • Expedited customer service resolution times by addressing concerns in the native language of the client when necessary.
  • Effectively managed confidential information, safeguarding sensitive company data from unauthorized access or disclosure.

Bilingual Executive Assistant

Consolidated Water
07.2018 - 04.2019
  • Increased productivity by managing multiple tasks simultaneously, prioritizing assignments according to deadlines and importance.
  • Enhanced communication between departments by providing efficient translation and interpretation services in English and Spanish.
  • Assisted in project management initiatives, tracking progress and communicating updates to stakeholders in their preferred language.
  • Improved executive decision-making processes with timely research and concise presentation of relevant data.

Accounts Payable Assistant

Consolidated Water
06.2017 - 07.2018
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Entered invoices requiring payment.
  • Responded promptly to vendor inquiries, fostering positive relationships with external partners.
  • Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
  • Managed expense report processing, verifying receipts for accuracy and compliance with company policies before reimbursement.
  • Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
  • Ensured timely approval of invoices by monitoring outstanding items and following up with approvers as needed.

Sales Operations Supervisor

Citigroup Inc
08.2012 - 04.2019
  • Resolved complex customer issues through strategic problem-solving efforts, leading to enhanced customer loyalty.
  • Conducted regular performance evaluations of sales representatives, identifying areas for improvement and providing constructive feedback.
  • Coordinated quarterly reviews of sales targets, adjusting forecasts based on market conditions and company objectives.
  • Analyzed sales data to identify trends and capitalize on growth opportunities within the market.
  • Managed a team of sales representatives for improved performance and increased customer satisfaction.
  • Collaborated with marketing department to create targeted campaigns that boosted lead generation efforts.

Administrative Support Assistant

Citigroup Inc
10.2010 - 08.2012
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
  • Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.

Education

Master of Arts - Business Administration

Cetys University
Tijuana, Baja California, Mexico
07.2019

Bachelor of Arts - Accounting

Institute of Technology of Mexico
Mexico City, Mexico
06.2008

Skills

  • Fluent Bilingualism
  • Office Administration
  • Document Preparation
  • File Management
  • Advanced Communication
  • Presentation Development
  • Customer Service
  • Expense Reporting
  • Strong Problem Solver
  • Excel spreadsheets
  • Invoice Processing
  • Professional and mature
  • Customer Relationship Building
  • Problem-Solving
  • Attention to Detail
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Team Leadership
  • Decision-Making
  • Adaptability and Flexibility

Timeline

Bilingual Executive Assistant

Building Blue
05.2019 - 04.2024

Bilingual Executive Assistant

Consolidated Water
07.2018 - 04.2019

Accounts Payable Assistant

Consolidated Water
06.2017 - 07.2018

Sales Operations Supervisor

Citigroup Inc
08.2012 - 04.2019

Administrative Support Assistant

Citigroup Inc
10.2010 - 08.2012

Master of Arts - Business Administration

Cetys University

Bachelor of Arts - Accounting

Institute of Technology of Mexico
Maria Garcia