Results-driven Senior Lifecycle Manager with over 8 years of experience in strategic planning, CRM best practices, and lifecycle management across various industries. Adept at leading cross-functional teams to launch high-impact campaigns, while continuously focusing on customer retention and business value. Expertise in market analysis, CRM strategy, and performance monitoring. Strong analytical and problem-solving skills with a keen ability to identify risks and implement effective mitigation strategies. Committed to driving innovation, operational excellence, and sustained growth in dynamic and competitive environments.
CLIENTS: Apple, Weyo, BlueCat, Caveler, Zillable