Maria Rosas
San Ysidro, Ca
Summary
Proven Team Leader at Jack in the Box, adept in enhancing team productivity and customer satisfaction through effective problem-solving and teamwork. Excelled in implementing safety processes and improving daily workflows, significantly boosting performance metrics. Skilled in multitasking and organizational abilities, ensuring high-quality client support and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Leader
Jack in the Box
03.2019 - 10.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
High School Diploma -
Healdsburg High School
Healdsburg, Ca07.2007
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Work Planning and Prioritization
- Performance Improvement
- Daily workflow improvement
- Safety
- Safety processes and procedures
- Client Support
- Cash Handling
- Time Management
- Multitasking
- Organizational Skills
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Team Leader
Jack in the Box
03.2019 - 10.2021
High School Diploma -
Healdsburg High School
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