Maria Alejandra Hidalgo Chavez
Call Center Rep-
Reynosa,TAM
Summary
Dynamic professional with experience as a Call Center Representative at Big Fish Leads, excelling in customer support and problem-solving. Proven ability to set appointments effectively while ensuring client satisfaction. Skilled in data entry and maintaining safety standards as a Residential Roofer, contributing to successful project completions and structural integrity.
Overview
7
7
years of professional experience
Work History
Call Center Representative
Big Fish Leads
01.2022 - 06.2025
I would call home and commercial business owners to offer free roof inspections. My goal was set an appointments with roofing contractactors by utilizing a triple dialer to areas of recent storms.
Residential Roofer
Midigation Roofing
01.2018 - 01.2022
- Installed roofing materials including shingles, tiles, and metal sheets to ensure structural integrity.
- Conducted thorough inspections to identify potential leaks and areas needing repairs.
- Collaborated with team members to complete projects efficiently within set timelines.
- Maintained tools and equipment, ensuring compliance with safety standards and regulations.
Education
Associate of Arts - Culinary Arts
Midland Collage
Midland Texas04-2009
GED -
Secundaria Particular Inc.Colegio Maria Regina Sanchez Munoz
Miguel Auza, Zac.01-1997
Skills
- Problem-solving skills
- Customer support
- Data entry
- Customer service
Languages
English
Bilingual or Proficient (C2)
Timeline
Call Center Representative
Big Fish Leads
01.2022 - 06.2025
Residential Roofer
Midigation Roofing
01.2018 - 01.2022
Associate of Arts - Culinary Arts
Midland Collage
GED -
Secundaria Particular Inc.Colegio Maria Regina Sanchez Munoz