Maria Castro Conriquez

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Maintained well-stocked stations with supplies and spices for maximum productivity.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Listened to customer needs and desires to identify and recommend optimal products.
• Developed and implemented strategies to increase customer satisfaction and engagement.

Maintained a clean and organized work station, contributing to overall kitchen efficiency.

• Regularly updated daily specials board with creative dishes utilizing fresh, seasonal ingredients.
• Prepped ingredients efficiently before each shift, ensuring smooth operation during busy meal periods.
• Contributed to successful catering events by preparing large quantities of appetizers and salads according to client specifications.
• Cleaned and sanitized pantry station at end of shift.

• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.