Maria Fernanda Calzada Novelo
Colinas del Bosque
Summary
Dynamic Strategic Account Sales Executive with proven success at CMA CGM, adept at leveraging CRM proficiency and persuasive communication to drive revenue growth. Expert in negotiating competitive pricing and upselling opportunities, enhancing customer contracts while fostering strong relationships. Recognized for effectively managing sales cycles and delivering value-added service proposals.
Overview
3
3
years of professional experience
Work History
Strategic Account Sales Executive
Cma Cgm
08.2023 - Current
- Proactively monitored and advanced ongoing commercial negotiations to ensure timely closure of deals.
- Maintained accurate customer records and tracked interactions in CRM systems to ensure prompt follow-ups and relationship management.
- Scheduled and conducted customer`s visits to strengthen relationships and identify new business opportunities.
- Proposed and negotiated upselling opportunities to enhance customer contracts with additional services.
Sales Support Specialist
Cma Cgm
05.2022 - 08.2023
- Managed customer accounts, responding to inquiries as quotations and resolving customer service issues.
- Negotiating detention/demurrage discounts and competitive pricing structures.
- Supporting regional sales teams in Monterrey, Guadalajara and Mexico City.
- Developing value-added services proposals for customer`s.
Education
Bachelor of Business Administration - Business Administration
Universidad Del Valle De México
Mexico City, Mexico07-2022
Skills
- CRM proficiency
- Competitive analysis
- Customer Relationship Management
- Sales Cycle Management
- Persuasive Communication & Active listening
- Negotiation
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Timeline
Strategic Account Sales Executive
Cma Cgm
08.2023 - Current
Sales Support Specialist
Cma Cgm
05.2022 - 08.2023
Bachelor of Business Administration - Business Administration
Universidad Del Valle De México
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