Summary
Work History
Education
Skills
Languages
Timeline
Generic

maria fernanda escamilla cuellar

MATAMOROS,TAM

Summary

Dynamic professional with extensive experience at Sensata Technologies, excelling in procurement and customer relations. Proven track record in optimizing supply chain processes and enhancing service levels. Skilled in demand forecasting and problem resolution, driving efficiency and fostering strong customer loyalty. Adept at managing high-pressure situations while ensuring compliance and accuracy.

Work History

Planner Buyer

Sensata Technologies
2022 - 2025
  • Negotiated contracts with suppliers, optimizing costs and improving service levels.
  • Managed procurement processes, ensuring timely delivery of goods to meet operational needs.
  • Developed and maintained accurate purchase orders, ensuring compliance with company policies.
  • Assisted in developing project timelines and resource allocation plans.
  • Analyzed inventory data to optimize stock levels and minimize excess inventory.
  • Identified opportunities for process automation within the MRP function leading to increased efficiency and accuracy in daily operations.

Customer Service Representative

Sensata Technologies
2020 - 2022
  • Assisted customers with inquiries and issue resolution through various communication channels.
  • Provided accurate information about products, services, and policies to enhance customer understanding.
  • Documented customer interactions and feedback in CRM system for improved service delivery.
  • Collaborated with team members to streamline processes and improve response times.
  • Developed and maintained positive relationships with customers to foster loyalty and retention.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Human Resources Assistant

Sensatat] Technologies
2019 - 2020
  • Coordinated recruitment processes, including job postings and candidate screening.
  • Managed employee onboarding procedures, ensuring compliance with company policies.
  • Assisted in maintaining employee records through HRIS systems for accurate data management.
  • Supported payroll processing by verifying attendance and leave requests for timely disbursements.

Education

Bachelor - Advertising

Centro Universitario De Comunicacion
Mexico, México, Mexico
01-2018

Certificate - Marketing

Miami AD School
01-2016

Skills

  • Plan development
  • Customer relations
  • Problem resolution
  • Microsoft outlook
  • Demand forecasting
  • Production planning
  • Supply chain coordination

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Planner Buyer

Sensata Technologies
2022 - 2025

Customer Service Representative

Sensata Technologies
2020 - 2022

Human Resources Assistant

Sensatat] Technologies
2019 - 2020

Bachelor - Advertising

Centro Universitario De Comunicacion

Certificate - Marketing

Miami AD School

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maria fernanda escamilla cuellar