Maria Fernanda Medrano Hernandez

• Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
• Managed cross-functional teams for successful project completion and timely delivery.
• Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
• Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Share my skills to my supervisors to improve the performance

I was able to communicate and share the different way to handle the agents and the agents their customer on effectively way.