Maria Fernanda Valles Hernandez

Provided exceptional customer service by greeting, managing check-ins and seating guests in a high-volume dining environment. Assisted with language translation for non-English-speaking guests, facilitating clear communication between servers and visitors.

Answered questions and offered cultural context to enhance the guest experience, and collaborated with team members to resolve issues promptly.

Mail and file management of a company involved with the maintenance of norias and water pumps.

Responsible for the reports given to the client.

Efficient e-mail communication skills.