Maria Lina Gonzalez Vasquez
Calexico,Ca,VER
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, looking seeking a for an opportunity to learn and progress in a company that offers room for advancement.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Liverpool Department Store
Mexicali, Baja California, Mexico
09.2019 - 03.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Design - Fashion Design
Universidad Vizcaya De Las Americas
Mexicali, Baja California, Mexico09.2017
Skills
- Excellent communication
- Positive attitude
- Flexible Schedule
- Adaptability and flexibility
- Conflict resolution
- Team collaboration
- Marketing knowledge
- Empathy and understanding
Languages
Spanish
Bilingual or Proficient (C2)
English
Elementary (A2)
Timeline
Customer Service Representative
Liverpool Department Store
09.2019 - 03.2022
Bachelor of Design - Fashion Design
Universidad Vizcaya De Las Americas