MARIA MONTSERRAT LLORT

• Cold Calling, Appointment Setter.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.
• Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
• Conducted training sessions for new hires, ensuring consistent level of service across team.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

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• Appointment Setter for Financial Institution.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Actively Maintained and updated detailed records of customer accounts, ensuring proper follow-up and resolution of issues.
• Resolved customer inquiries and complaints quickly.

• Managed budget implementations, employee evaluations, and contract details.
• Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
• Managed purchasing, sales, marketing and customer account operations.
• Developed and implemented strategies to increase sales and profitability.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

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• Managed expense reports, documentation of spending for budgeting purposes.
• Organzing regular meetings and tracking projects progresses
• Data entry and database management of suppliers and buyers.

• Invoices
• Data entry and database management for construction company.
• Payroll to suppliers and employees.
• Completed forms, reports, logs, and records to handle all documentation for human resources.
• Recorded new hires, transfers, terminations, changes in job classifications.

• Data entry and database management for construction company.
• Payroll to suppliers and employees.
• Completed forms, reports, logs, and records to handle all documentation for human resources.
• Recorded new hires, transfers, terminations, changes in job classifications.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Customer Service to build rapport and loyalty.
• Managed returns, exchanges and refunds in accordance with store policy.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Managed returns, exchanges and refunds in accordance with store policy.
• Rotated stock and restocked shelves to maintain product availability and store appearance.