Mariana Briseño

• Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
• Replicated flow, style and overall meaning of original texts.
• Translated business websites to support international expansions.
• Applied cultural understanding to discern specific meanings beyond literal written words.

• Prepared variety of different written communications, reports and documents.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• Resolved problems, improved operations and provided exceptional service.
• Developed and maintained courteous and effective working relationships.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.

· Delivered in a record time of 8 weeks vs a 6 months average. analytical pilots for 2 of the biggest PMI affiliates (Japan and Russia) providing the foundation to know PMI end consumer segmentation to achieve PMI vision of a smoke free future.

· Lead a 45 people cross functional team (including marketing, data science, system architects and data modelers) and delivered the first worldwide DCE data and analytics platform of GDPR approved 4 mio records in a record time of 10 months,

• Collaborated with stakeholders to verify delivery of desired quality requirements to distributors.
• Identified system needs and designed processes to support business requirements.
• Engaged with customers, partners and constituent groups to create positive, trusting and professional relationships.
• Established team priorities, maintained schedules and monitored performance.

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Performed statistical analyses to gather data for operational and forecast team needs.

• Performed daily system monitoring, verifying integrity and availability of hardware, server resources, systems and key processes.
• Facilitated best user experience through continuous support and communication of system changes.
• Attended regular client meetings to report project progress and address questions.
• Resolved escalated issues by serving as subject matter expert on wide-ranging issues.