Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MARIANA HIDALGO CHEDRAUI

CDMX

Summary

Dynamic Key Accounts Executive with DHL Express Mexico, driving $10 million in annual revenue. Expert in account management and negotiation, achieving a 20% increase in profitability. Proven track record in market analysis and lead generation, enhancing client relationships and identifying new opportunities for growth.

Overview

5
5
years of professional experience

Work History

Key Accounts Executive

DHL Express Mexico
CDMX
03.2024 - Current
  • Clients: Pharma, Legal, Automotive, and IT.
  • Managed 90 key accounts, generating $10 million pesos in annual revenue.
  • Increased profitability by 20% through enhanced client relationships.
  • Identified new market opportunities, resulting in $2.4 million annual sales growth.

Makeup Business Entrepreneur

It Beauties
01.2020 - Current
  • Bridal and social event makeup specialist
  • Updating new techniques
  • Searching for new and potential clients through social media, time management.
  • Time management

SME Account Executive

DHL Express
Cuidad de México
11.2022 - 02.2024
  • Closing approximately 17 new clients monthly.
  • Increased revenue from SME accounts by 15% during the first quarter.
  • Increased customer satisfaction by 30% by implementing new email service techniques.
  • Managed 180 small and medium-sized business accounts.

Inactive Account Executive

DHL Express
CDMX
11.2021 - 11.2022
  • Search for inactive, prospects and lost clients
  • 50 calls to clients per day
  • Handle difficult calls with dissatisfied clients
  • Close an average of 20 new clients per month

Lead Qualifier Executive

DHL Express Mexico
CDMX
01.2021 - 12.2021
  • Prospecting for new clients and opportunities for executives.
  • Oversaw a database of over 10,000 records to ensure its ongoing accuracy and up-to-date nature.
  • Made daily prospecting calls and emails.
  • I searched for clients through social media, LinkedIn, and other sources.

Logistics Assistant

Refacciones Partes y Servicios de Grúas Industriales SA de CV
Puebla
01.2020 - 06.2020
  • Acquired new clients through targeted outreach and relationship building.
  • Quoted and negotiated pricing to maximize profitability on contracts.
  • Followed up on imports and exports to ensure timely delivery and compliance.

Education

Intensive Course On Sales Techniques

Harvard University Short Curse
Online
04-2024

Communication Skills

London Business School
London
06-2023

Sell Like Never Before

DHL Express
CDMX
02-2023

Mastering Sales: A Toolkit For Success

London Business School
London
06-2021

Licenciatura de Negocios Internacionales -

Universidad Iberoamericana
Puebla
03-2020

Skills

  • HTML
  • Microsoft Office 365
  • Gmail
  • Benchmark
  • Apple iOS
  • Account management
  • Sales strategy
  • Customer relationship management
  • Market analysis
  • Revenue growth
  • Negotiation skills
  • Data analysis
  • Lead generation
  • Problem solving
  • Presentation skills

Languages

Spanish
First Language
English
Advanced (C1)
C1
French
Intermediate (B1)
B1

Timeline

Key Accounts Executive

DHL Express Mexico
03.2024 - Current

SME Account Executive

DHL Express
11.2022 - 02.2024

Inactive Account Executive

DHL Express
11.2021 - 11.2022

Lead Qualifier Executive

DHL Express Mexico
01.2021 - 12.2021

Logistics Assistant

Refacciones Partes y Servicios de Grúas Industriales SA de CV
01.2020 - 06.2020

Makeup Business Entrepreneur

It Beauties
01.2020 - Current

Intensive Course On Sales Techniques

Harvard University Short Curse

Communication Skills

London Business School

Sell Like Never Before

DHL Express

Mastering Sales: A Toolkit For Success

London Business School

Licenciatura de Negocios Internacionales -

Universidad Iberoamericana

Similar Profiles

CREATE PROFILE
MARIANA HIDALGO CHEDRAUI