Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mariana Luis González

Monterrey, Nuevo León

Summary

Driven by analytical thinking and a collaborative spirit, I have successfully optimized operations and enhanced customer satisfaction across roles at Ternium and Henco Global. Leveraging ERP systems and process redesign, I've improved order accuracy and operational efficiency, demonstrating a commitment to results and team success.

Overview

3
3
years of professional experience

Work History

Sales Executive

Ternium
02.2024 - Current
  • Direct interaction with steel distributors to ensure satisfaction and manage expectations.
  • Monthly review of the operational plan to optimize order execution and meet established objectives.
  • Efficient loading and management of orders using ERP systems to ensure accuracy and compliance with deadlines.
  • Resolution of technical inquiries related to new products and orders, providing detailed information and technical support.
  • Capture and analysis of managerial-level forecasts to support strategic planning and operational decision-making.

Order Management Analyst

Ternium
03.2023 - 02.2024
  • Review of orders to ensure their accuracy and timely entry as per confirmed dates.
  • Collaboration with various departments to resolve complex issues related to orders, thereby ensuring maximum customer satisfaction.
  • Communication with sales teams, operations, and functional groups to facilitate effective order flow and meet established processing metrics.
  • Timely review of order processing and regular updates on their status.


Project Manager

Henco Global
01.2022 - 03.2023
  • Analysis, diagnosis, and design of processes.
  • Documentation and implementation of new and redesigned processes.
  • Process auditing to ensure compliance and operational efficiency.
  • Development of new efficiency projects to optimize operations.
  • Ongoing consultation and training for users in the implementation and use of enhanced processes.

Supply Chain Intern

CEMEX
02.2021 - 12.2021
  • Creation of key reports for the department, such as the monthly transportation plan and other relevant indicators.
  • Analysis and presentation of detailed reports to inform strategic and operational decisions.
  • Use of tools and systems to collect data and generate accurate analyses.
  • Collaboration with cross-functional teams to ensure the accuracy and relevance of reported information.
  • Regular maintenance and updating of reports to reflect changes and improvements in processes.

Education

Industrial Engineering -

Universidad De Monterrey
Monterrey, Nuevo León, Mexico
12.2021

Skills

  • Analytical thinking
  • Teamwork
  • Problem-solving
  • Responsibility
  • Organization
  • Punctuality

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Sales Executive

Ternium
02.2024 - Current

Order Management Analyst

Ternium
03.2023 - 02.2024

Project Manager

Henco Global
01.2022 - 03.2023

Supply Chain Intern

CEMEX
02.2021 - 12.2021

Industrial Engineering -

Universidad De Monterrey

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Mariana Luis González