Marianel Hernandez Melendez
Business Administration
Mérida
Summary
Passionate about finance and logistics, with experience in invoicing, data analysis, travel coordination, and operations. I’ve managed everything from payment processing to optimizing travel plans and logistics for international teams with talent of problem-solving, negotiation, and customer service. Always willing to learn and work as part of a team.
Overview
5
5
years of professional experience
Work History
Financial Services Representative
WorldStrides
07.2023 - Current
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Financial management of multiple travel groups, ensuring accurate payment administration and invoicing.
- Data analysis to optimize cash flow and reduce outstanding accounts.
- Generation of weekly and monthly financial reports for decision-making.
- Negotiation with clients to recover outstanding balances.
- Excel usage to automate reports and improve operational efficiency.
Business Owner
Yumbrel Jewerly
08.2021 - Current
- Financial administration and inventory control.
- Negotiation with international suppliers for cost optimization.
- Price and cost analysis to maximize profitability.
- Social media management and digital marketing strategies.
Payment Specialist
WorldStrides
01.2022 - 07.2023
- Provided support to customers by addressing inquiries related to billing and payments in a timely manner.
- Development of customized payment plans for international clients.
- Implementation of collection strategies that reduced the average payment time.
- Collaboration with cross-functional teams to improve financial processes.
- Performed various administrative tasks related to payments, including generating reports, updating records, and maintaining accurate documentation.
Administrative Assistant
Energki Robotics
07.2020 - 12.2021
- Coordination and logistics of travel, including transportation and accommodation reservations for staff.
- Management and optimization of travel itineraries to reduce operational costs.
- Supervision and organization of accounts payable and invoicing.
- Supplier management and negotiation of rates for transportation and accommodation services.
- Development of administrative manuals and operational procedures.
- Branding research and executive report control.
- Implementation of strategies to improve efficiency in reservation management and response times.
Education
Business Administration
Universidad Autonoma De Yucatan
Mérida, Mexico01-2021
Skills
Customer service
Flexible team player
Comparative analysis
Intermediate to advanced use of Microsoft Office package
Verbal and written communication skills in both English and Spanish
Timeline
Financial Services Representative
WorldStrides
07.2023 - Current
Payment Specialist
WorldStrides
01.2022 - 07.2023
Business Owner
Yumbrel Jewerly
08.2021 - Current
Administrative Assistant
Energki Robotics
07.2020 - 12.2021
Business Administration
Universidad Autonoma De Yucatan
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