Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maricela Preciado Agraz

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

ITCA LOGISTICA GLOBAL
05.2023 - 07.2024

General administrative office activities, creation of invoices through the SAT, payment complements, refunds. Direct dealing with suppliers and payment to them. Biweekly incident report of administrative staff.
Monthly tax return and comparison of invoices for the realization of the accounting book.

Receptionist

Aerocomercializadora del Pacifico
03.2022 - 10.2022

Personalized customer service and attention for your entry to the VIP LOUNGE with the membership, offering at all times a good image and a pleasant treatment giving the best guidance to any need, security processes, conflict resolution and complaints.
Inventory management, Microsoft Office management, sending reports, charging at bank terminals, organizing and filing administrative documentation.

Administrative Assistant

Industrializadora Integral del Agave S.A.P.I de C.V.
04.2021 - 03.2022

Capture and record movements in the system, invoice entries. Transfers of finished product, inputs and raw materials, cyclical inventories and warehouse supervision. Treatment and reception of suppliers. Management of Finished Product Occupancy Files, inputs and outputs of material applied to the system. Shipment logistics, documentation review.
Good practices in document control.

Process Agent

TATA Consultancy Services de Mexico S.A. de C.V.
12.2020 - 05.2021

Telephone assistance to American customers of their electricity service accounts.

Customer Service Representative

TH Inside S. de R.L. de C.V.
06.2020 - 10.2020

Attention and service to Herbalife members and associates in a personalized way, meeting sales objectives, support for finished product shipments.

Bilingual telephone agent

Hispanic Teleservices of Guadalajara S.A. de C.V.
10.2019 - 06.2020

Customer service and attention of American banks, management of sensitive bank account information, receipt of payments and sales fulfillment.

Administrative Assistant

Universidad de Guadalajara
09.2015 - 05.2019

Reception area for a period of one year and two months, providing attention and services to students and academic and administrative staff.
Purchasing and finance area, for a period of two and a half years, in charge of managing registrations and deregistrations from the supplier registry, as well as their payment, support to the finance area, budget management and processing of purchases from suppliers and tenders.

Education

Incomplete - Bachelor of International Business

Centro Universitario De Ciencias Económicas Y Administrativas (CUCEA)

Graduate Certificate -

High School No. 4

Skills

  • Proactive and decisive attitude
  • Good teamwork
  • Billing
  • Excellent spelling
  • Intermediate Excel
  • Writing Skills
  • Responsible and reliable
  • Customer Service
  • Computer Skills
  • Office Administration

Languages

Inglés
Intermedio avanzado
B2
Español
Bilingual or Proficient (C2)

Timeline

Administrative Assistant

ITCA LOGISTICA GLOBAL
05.2023 - 07.2024

Receptionist

Aerocomercializadora del Pacifico
03.2022 - 10.2022

Administrative Assistant

Industrializadora Integral del Agave S.A.P.I de C.V.
04.2021 - 03.2022

Process Agent

TATA Consultancy Services de Mexico S.A. de C.V.
12.2020 - 05.2021

Customer Service Representative

TH Inside S. de R.L. de C.V.
06.2020 - 10.2020

Bilingual telephone agent

Hispanic Teleservices of Guadalajara S.A. de C.V.
10.2019 - 06.2020

Administrative Assistant

Universidad de Guadalajara
09.2015 - 05.2019

Incomplete - Bachelor of International Business

Centro Universitario De Ciencias Económicas Y Administrativas (CUCEA)

Graduate Certificate -

High School No. 4
Maricela Preciado Agraz